About the role
Customer Services Manager
Total Compensation including salary, bonus, commission & benefits: 3.4L - 4.7L per year
This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre's performance. We'll give you the autonomy and resource to manage your centre as though it's your own business. You will have a wide range of responsibilities including:
Being responsible for managing anything and everything on site.
Rising to every challenge and solving problems.
Giving tours to prospective customers.
Upselling to existing customers.
Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.
About the company
With 3,400 tech-enabled, sustainable and inspiring centres across the world, we're already four times the scale of our nearest competitor – and we're continuing to grow.
With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we're uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
We're also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023.
We know we can only succeed if we give all our people every opportunity to shine. That's why so many of our most senior leaders started their careers in our centres.
