Ascendion
Website:
ascendion.com
Job details:
Skills
Subskill
Communication
Clarity in Speech (Very Important
Confidence
Technical
Knowledge in ticket tool
SLA/Response/Resolution
Experience in talking to US Clients over call
Documentation
experience maintaining, managing,
and monitoring end-user computing infrastructure, running Windows
10 and 11
Active Directory, DNS, DHCP, Group Policy, VDI
Set-up / troubleshoot / configure as per documentation
– telephony and conferencing tools (MS Teams & Webex)
Installing and configuring computer hardware, software,
systems, networks, printers, and scanners (all remote)
Must have supported office utility applications
(e.g. Word, Excel, Outlook, PowerPoint, Teams, WinZip, Web browsers,
Zoom etc…).
User Provisioning (Create/Modify/Delete) -
Optional
Knowledge in O365 (Optional)
Behavioral
Attitude
Approach to unknown issue
Other
Work from office
Ready to work in Rotational Shift (24/7)
Prime Shift – 08:30 PM to 05:30 AM IST
Click on Apply to know more.