Syncarp
Website:
syncarpglobe.com
Job details:
Role : ITOM Architect
Experience : 7 Years - 12 Years
Locations : Chennai , Hyderabad , Vishakapatinam , Kolhapur
🎯 Role Overview
We are seeking an experienced ServiceNow ITOM Architect with strong expertise in end-to-end implementation of IT Operations Management solutions. The ideal candidate will be responsible for designing, architecting, and delivering scalable ServiceNow ITOM solutions across enterprise environments.
🧩 Key Responsibilities
- Lead end-to-end implementation of ServiceNow ITOM solutions (minimum 2 full lifecycle projects)
- Architect and design solutions for:
- Discovery & Cloud Discovery
- Service Mapping
- Event Management
- CMDB / CSDM framework
- Define and implement best practices for CMDB health, governance, and data modeling
- Integrate ServiceNow with third-party tools using REST/SOAP APIs
- Collaborate with stakeholders to gather requirements and translate into scalable solutions
- Provide technical leadership and mentorship to development teams
- Ensure performance, scalability, and reliability of ITOM implementations
🛠️ Required Skills
- Strong hands-on experience in:
- ServiceNow ITOM modules
- Discovery & Service Mapping
- Event Management
- CMDB / CSDM implementation
🎓 Certifications (Mandatory)
- Minimum 2 CIS certifications (including ITSM / ITOM related)
- CSA (Certified System Administrator)
Click on Apply to know more.