Elets
Website:
eletsonline.com
Job details:
Role Overview
We are seeking a proactive and technically skilled Assistant IT Network Administrator to support and maintain our IT infrastructure. The role includes network management, employee IT support, vendor coordination, HRMS administration and ensuring seamless IT operations during events.
Key Responsibilities:
- Network & Infrastructure Management
Assist in maintaining LAN/WAN, Wi-Fi networks, routers, switches and firewalls.
Monitor network performance to ensure availability and reliability.
Support VPN setup and secure remote access solutions.
Install, configure, and maintain desktops, laptops, printers and peripherals.
Manage Windows/Mac systems, user accounts, and access permissions.
Perform regular updates, patches, backups, and system health checks.
- IT Support & Troubleshooting
Provide technical support for hardware, software, email, and network issues.
Diagnose and resolve connectivity and system problems promptly.
Maintain IT helpdesk logs and ensure timely resolution of tickets.
- Employee Software & HRMS Support
Manage and support HRMS platforms (e.g., Keka or similar systems).
Assist employees with login issues, access rights, and system usage.
Support work-from-home tools such as VPN, remote desktop, collaboration tools, and secure access.
Ensure smooth onboarding/offboarding by configuring employee software access.
Coordinate with IT vendors for hardware procurement, repairs, AMC, and services.
Maintain vendor records, contracts, and service schedules.
Track service requests and ensure timely delivery and issue resolution.
Assist in evaluating vendor performance and cost optimization.
- Event IT Support & Travel
Provide on-site IT support during company events, conferences, and summits.
Set up and manage event networks, presentation systems, and technical equipment.
Ensure seamless connectivity, AV setup, and troubleshooting during events.
Open to travel for event assignments as required.
Assist in implementing IT security policies and best practices.
Monitor antivirus, firewall, and endpoint security systems.
Support data backup, recovery, and protection procedures.
- Documentation & Asset Management
Maintain records of IT assets, software licenses, warranties, and vendor details.
Document network configurations, processes, and troubleshooting procedures.
Required Skills & Qualifications
Bachelor’s degree in IT, Computer Science, Networking, or related field.
Soft Skills
- Strong coordination and vendor management skills.
- Problem-solving and analytical abilities.
- Good communication and employee support skills.
- Ability to work under pressure during live events.
- Willingness to travel for event support.
Why Join Elets Technomedia?
- Opportunity to work in a fast-growing media & technology organization.
- Hands-on experience in event IT management.
- Collaborative work culture with growth opportunities.
- Exposure to enterprise IT systems and large-scale events.
Click on Apply to know more.