APPWRK IT Solutions Pvt. Ltd.
Website:
appwrk.com
Job details:
Job Title: IT & Network Support Engineer
Company: APPWRK IT Solutions
Location: Mohali, Punjab (Onsite)
Experience: 0 to 2 years
Employment Type: Full time
About APPWRK And The Opportunity
Company Profile :
APPWRK IT Solutions Pvt. Ltd. is an India-based IT Service Provider founded in the year 2012, intent on associating with the right people at the right place to achieve the best possible results. Since 2012, APPWRK IT Solutions has been continuously developing web applications for businesses across the globe. We have successfully delivered numerous projects in the IT field, covering Mobile, Desktop, and Web applications.
We are well known for our expertise, performance, and commitment to delivering high-quality solutions. As an IT services and product-based company, we cater to various industries, providing cutting-edge technology solutions tailored to our clients' needs.
We take pride in working with Fortune 500 clients like
Unilever and have a strong global presence in the
US, Netherlands, and Australia. In India, we operate from
Chandigarh and Delhi, offering top-tier IT solutions to businesses worldwide. Our team of skilled professionals is dedicated to driving innovation, efficiency, and digital transformation for our clients.
About The Role
We are looking for a proactive
IT and Network Support Engineer who can handle end-user IT support along with foundational network infrastructure support.The role requires
balanced knowledge of IT operations and networking, ensuring smooth day-to-day system performance and reliable connectivity across the organization.This position is ideal for
freshers or early-career professionals who want hands-on exposure to real IT environments and enterprise-level networking under senior guidance.
Key Responsibilities
Assist in
configuring, installing, and maintaining routers, switches, firewalls, and wireless access points.
Support
LAN, WAN, VPN, and Wi-Fi connectivity troubleshooting.
Monitor
network performance, latency, and connectivity issues and report/escalate when required.
Assist with
basic firewall checks, access control, and network security practices.
Maintain
network documentation, IP addressing details, and configuration records.
Provide technical support to office-based and remote employees for
hardware, software, and OS-related issues.
Troubleshoot laptop/desktop performance problems such as
slow systems, startup delays, crashes, and application issues.
Perform
RAM upgrades, SSD replacement, and peripheral troubleshooting.
Diagnose and resolve
Windows OS errors, driver issues, and update failures, with basic exposure to
Linux/Ubuntu.
Manage
IT asset inventory, allocation, returns, and documentation.
Provide
remote troubleshooting using tools like AnyDesk, TeamViewer, or similar.
Coordinate with vendors for
hardware repair, replacement, and warranty support.
Required Skills & Knowledge
Basic to intermediate understanding of:
Networking fundamentals: TCP/IP, DNS, DHCP, LAN/WAN, VLAN
Routing, switching, and wireless networking concepts
Firewalls and basic network security
Hands-on troubleshooting of
Windows systems.
Knowledge of
hardware components (RAM, SSD, HDD, peripherals).
Understanding of
IT asset management and remote support tools.
Willingness to
learn, grow, and work in a hands-on IT environment.
Educational Qualification
Diploma or Degree in
IT, Computer Science, Electronics, or related field.
Hardware & Networking certification/course is a plus (not mandatory).
Click on Apply to know more.