Website:
shapingcareers.co.site
Job details:
💼 We're Hiring | IT Business Analyst – Lending Operations
📍 Location: Kolkata – Head Office, Sakherbazar
💰 CTC: ₹3.6–4.2 LPA
💼 Experience: 4–6 years
🏢 Industry: NBFC
📌 Work Mode: On-site
We are hiring an IT Business Analyst – Lending Operations for a leading NBFC.
The role involves working as a bridge between the business/operations teams and software vendors, ensuring the smooth functioning and continuous improvement of lending applications supporting Gold Loan and Personal Loan operations.
🔑 Key Responsibilities
• Coordinate with software vendors for Gold Loan & Personal Loan lending applications.
• Track and follow up on software issues through to resolution.
• Provide first-level application support to branch/business users.
• Gather business requirements and prepare requirement documents.
• Coordinate customization requests, system upgrades, patches and releases.
• Conduct User Acceptance Testing (UAT) before deployment.
• Coordinate user creation, access rights and permissions.
• Maintain issue logs, resolution reports and application-related documentation.
• Prepare MIS reports covering open issues, vendor performance, enhancements and pending requests.
• Coordinate implementation of regulatory/system changes.
• Support user training and maintain SOPs/user manuals.
🎯 What We're Looking For
• 4–6 years of relevant experience, preferably in an NBFC, Gold Loan company, Bank, Microfinance Institution or Lending FinTech.
• Experience with Loan Management Systems (LMS).
• Understanding of Gold Loan and/or Personal Loan workflows.
• Knowledge of UAT, MIS reporting and incident management.
• Basic SQL knowledge is preferred.
• Knowledge of APIs and software integrations will be an advantage.
• Strong communication, analytical, documentation and coordination skills.
• Experience in vendor management and application support.
• Ability to manage multiple issues and priorities effectively.
• BE/BTech (Computer Science/IT), MCA, BCA or BSc IT with relevant experience.
📌 Role Details
Work Location: Head Office, Sakherbazar, Kolkata
Work Mode: On-site
CTC: ₹3.6–4.2 LPA, depending on experience and suitability.
If you have relevant experience in lending technology, banking/NBFC IT support, loan software, application support or business analysis, we'd be interested in hearing from you.
📩 Interested candidates can apply by sharing their updated CV.
#Hiring #ITBusinessAnalyst #BusinessAnalyst #NBFCJobs #BankingJobs #Lending #LendingTechnology #FinTechJobs #LoanManagementSystem #ApplicationSupport #UAT #KolkataJobs #KolkataHiring #ITJobs #HiringNow
Click on Apply to know more.
