Navsan
Website:
navsan.com
Job details:
REQUIRED QUALIFICATIONS
• Bachelor’s Degree in IT, Computer Science, Engineering, Business Administration, or related field.
• Minimum 5 years of IT Asset Management experience.
• Minimum 2 years in a managerial or team leadership role.
• Strong hands-on experience with ManageEngine AssetExplorer.
• Strong hands-on experience with ManageEngine Endpoint Central.
• Working knowledge of SAP Procure-to-Pay (P2P).
• Experience managing hardware and software asset lifecycles.
• Strong understanding of inventory controls, governance, and audit requirements.
PREFERRED QUALIFICATIONS
• ITIL Foundation Certification.
• Certified IT Asset Manager (CITAM) or equivalent.
• Experience supporting ISO 27001, SOC, or similar frameworks.
• Experience supporting global organizations and distributed workforces.
KEY RESPONSIBILITY :
Business Partnership & Process Transformation
- Partner with business leaders to understand operational challenges, strategic priorities and improvement opportunities.
- Analyse current business processes and identify opportunities for automation, simplification and standardisation using Microsoft Power Platform.
- Facilitate workshops to define business requirements, future-state processes and operating models.
- Develop business cases supported by operational data and evidence-based analysis.
- Challenge existing ways of working and recommend improvements that deliver measurable business outcomes.
Benefits Realisation & Value Management
- Define expected business outcomes and success criteria for every solution.
- Establish current-state performance baselines using operational data.
- Develop and maintain Benefits Realisation Plans for each initiative.
- Measure and validate realised benefits against agreed objectives following implementation.
- Produce executive reporting demonstrating productivity improvements, efficiency gains, service improvements and business value.
- Support business leaders with data-driven analysis to validate capacity release, productivity improvements and operational efficiencies.
Performance Management & Operational Governance
- Define operational KPIs, SLAs and performance measures for new Power Platform solutions, particularly where no formal measures currently exist.
- Design reporting frameworks and dashboards that enable the business to monitor operational performance.
- Embed KPIs and SLAs into day-to-day business operations.
- Monitor solution performance and recommend corrective actions where required.
- Conduct periodic solution health checks to ensure expected business outcomes continue to be achieved.
Adoption & Change
- Develop adoption strategies to maximise utilisation and business value.
- Drive successful business adoption of Power Platform solutions.
- Monitor user engagement and identify barriers to adoption.
- Partner with business leaders to embed new processes and ways of working.
- Measure adoption against agreed success criteria.
Continuous Improvement & Roadmap Management
- Analyse operational performance data, user feedback and business trends to identify optimisation opportunities.
- Recommend automation levers and process improvements that increase efficiency, improve service delivery and maximise business value.
- Develop and maintain solution enhancement roadmaps aligned to business priorities.
- Build a pipeline of future automation opportunities supported by data, business cases and expected benefits.
- Partner with Product Owners and business stakeholders to prioritise enhancements based on value, operational impact and strategic objectives.
Stakeholder Management
- Build trusted relationships with business leaders, operational teams and technology partners.
- Facilitate agreement on business priorities, solution scope, KPIs and expected outcomes.
- Influence stakeholders through factual analysis and evidence-based recommendations.
- Act as the primary business transformation partner throughout the lifecycle of Power Platform solutions.
Key Deliverables
- Current State Process Assessment
- Future State Process Design
- Business Case & Benefits Realisation Plan
- KPI & SLA Framework
- Operational Dashboards & Reporting Requirements
- Business Adoption Plan
- Post-Implementation Benefits Review
- Solution Enhancement Roadmap
- Continuous Improvement & Automation Opportunity Pipeline
- Executive Value Realisation Reports
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