ESG Client Success Operations Specialist

The ESG Client Success Operations Specialist engages with clients to ensure satisfaction and support on ISS ESG data. Responsibilities include managing inquiries, maintaining response libraries, supporting onboarding, and analyzing platform usage, all while collaborating with internal teams to enhance client interaction and service delivery.

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.