Business Analyst

A few years of IT and software experience involving data analysis Experience using BI - Business Intelligence Tools (reporting tools) Identify areas of CRM enahancements for better efficency Prioritize them so that IT team can work on them as per the need and severity of issues/requirements Prepare CR documents for bigger requirements/changes in CRM. Get necessary approvals for the CR before sending it to IT team. Do the UAT testing of the issues/requrements provided by the IT team. Provide approval to go live for releases. Also, do sanity test after going live.

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