Iscala Admin

Randstad Digital Americas

Website: randstaddigital.com
Job details:

Key Responsibilities

iScala Functional Responsibilities

Analyze business requirements and map them to Infor iScala ERP capabilities

Configure and support core iScala modules such as:

Finance (GL, AP, AR, Fixed Assets)

Supply Chain (Inventory, Purchasing, Sales)

Manufacturing / Production

Logistics

Support month-end and year-end closing activities

Ensure compliance with accounting standards and internal controls

Prepare functional specifications and solution design documents

Conduct UAT support, defect resolution and user training

Technical & Integration Responsibilities

Provide support for iScala database and related technical components

Develop and maintain:

Reports

Interfaces with upstream/downstream systems (e.g., CRM, WMS, legacy systems)

Support data migration, master data management and reconciliation activities

Troubleshoot performance, data and integration issues

Work with infrastructure and vendor teams on patches, upgrades and system enhancements

Support & Operations

Provide L2/L3 production support for iScala applications

Analyze incidents, identify root causes and implement permanent fixes

Manage change requests and minor enhancements

Ensure system stability, availability and data integrity

Create and maintain operational documentation and SOPs

Required Skills & Experience

Mandatory Skills

Strong hands-on experience with Infor iScala ERP

Good understanding of finance and accounting processes

Working knowledge of SQL Server (queries, data validation, troubleshooting)

Experience in ERP implementation, upgrade, or support projects

Strong analytical and problem-solving skills

Ability to work with business users and translate requirements into solutions

Preferred / Good-to-Have Skills

Experience with Reports

Exposure to ERP integrations (file-based, API, middleware)

Experience in manufacturing, distribution or retail domains

Knowledge of ITIL-based support processes

Experience working in global or multi-country ERP environments

Education & Experience

Bachelor’s degree in Engineering, Computer Science, Finance, or Accounting

3–10+ years of experience in ERP systems with significant exposure to iScala

Soft Skills

Strong communication and stakeholder management skills

Ability to work independently and in cross-functional teams

Detail-oriented with a focus on accuracy and compliance

Comfortable working in support and project-driven environments

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