Salesforce - Senior Engineer

Meet with clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment Perform configuration and customization of the Salesforce.com platform (Sales cloud or experience cloud). Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans) Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform Follow all standard operating procedures (SOP) and maintain updated ticketing for events, incidents, requests, changes, problems, etc. Proactively engage on continuous improvement efforts for application design, support, and practice development efforts. Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and "how-to" assistance. Act as a point of escalation for Service Desk and NOC ticketing for advanced issue resolution. Experience with Apex, Visualforce and the Lightning Component Framework. Advanced knowledge of Salesforce permissions, roles, reports, dashboards, etc. Experience with APIs and integrations. Experience working on an Agile development team . Experience with software development outside of the Salesforce ecosystem. Excellent communication and collaboration skills. Certified Developer Certification desired

At Iris Software, our vision is to be our client's most trusted technology partner, and the first choice for the industry's top professionals to realize their full potential. With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services. Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation.