Senior Customer Integration and Support Engineer

The Irdeto Customer Integration and Support team is a dynamic group of highly skilled integration and support engineers, implementing and supporting cutting edge solutions in the areas of CA (conditional access), OTT Media Protection for Multi-screen video streaming, Keys and Credentials, Watermarking and Cyber Security. In this customer facing role, you as the Customer Integration and Support Engineer will work on a team responsible for integrating, deploying and supporting world-class CA and cloud-hosted OTT Multi-DRM for leading media companies like Cable and Telco operators, Hollywood studios, television broadcasters and sports associations to protect their video streaming content. You will work closely with our product development and operations teams to integrate our industry-leading products into customer environments and provide Tier 2 support for customer issues. If you love working with new streaming, DRM and cloud technologies, thinking out-of-the-box and working on complex challenges, you will enjoy working with us! To be successful in the role, you need to have experience building and maintaining CA and OTT services and excellent problem solving, debugging and troubleshooting skills. You also need to show a proven track record of building strong technical customer relationships, working with cross-functional teams and connecting customer requirements with geographically distributed Agile delivery teams to ensure a high level of customer satisfaction.

Irdeto is the world leader in digital platform cybersecurity, empowering businesses to innovate for a secure, connected future. Building on over 50 years of expertise in security, Irdeto's services and solutions protect revenue, enable growth and fight cybercrime in video entertainment, video games, and connected industries including transport, health and infrastructure. Irdeto is the security partner dedicated to empowering a secure world where people can connect with confidence.