Technical Support Analyst I
Invoca
- Salary
- $45k - $53k
- Experience
- 1+ yrs
- Location
- United States or San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle
- Job type
- Full-time
Required skills
- Invoca
- Google Marketing Suite
- Kibana
- VoIP Monitor
- Claude
- gumloop
- cursor
- ChatGPT
- Gemini
- HTML
- JavaScript
About the role
1+ year customer-facing support role in marketing or SaaS; ability to troubleshoot technical products, document clearly, work shifts and on-call, and use AI tools like ChatGPT or Gemini.
About Invoca
Invoca is a privately held SaaS platform helping marketing, commerce, and contact-center teams convert customer conversations into revenue.
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