Kapiva
Website:
kapiva.in
Job details:
About the Role
We are looking for a proactive and detail-oriented Associate – Clinic Operations in our New business initiatives team. This role is responsible for maintaining operational excellence across clinics by managing inventory, infrastructure, administrative processes, vendor coordination, and facility upkeep.
The ideal candidate is someone who enjoys solving problems, takes ownership, and ensures every clinic remains fully equipped and ready to deliver an exceptional patient experience.
Key Responsibilities
1. Inventory & Supply Management
- Own end-to-end inventory management across clinics.
- Ensure optimum stock levels of:
- Ayurvedic medicines
- Kapiva retail products
- Panchakarma consumables
- Medical and clinical supplies
- Housekeeping and operational supplies
- Coordinate replenishment with central warehouse/vendors.
- Conduct regular inventory audits and minimize stock-outs, expiries, and wastage.
- Track inventory movement and maintain accurate documentation.
2. Clinic Infrastructure & Maintenance
- Ensure all clinics remain operationally functional and well-maintained.
- Coordinate repairs and preventive maintenance for clinic infrastructure, including:
- Electrical fixtures
- Plumbing
- Air conditioning
- Furniture
- Medical equipment
- General civil work
- Liaise with vendors and technicians to resolve issues with minimum downtime.
- Conduct periodic infrastructure audits across clinics.
3. Vendor Management
- Identify and coordinate with vendors for maintenance, procurement, housekeeping, fabrication, branding, and other operational requirements.
- Negotiate timelines and ensure timely execution of work.
- Track vendor performance and ensure quality standards.
4. Operational Excellence
- Conduct routine clinic visits to identify operational gaps.
- Resolve day-to-day operational issues promptly.
- Develop and maintain operational checklists and SOP compliance.
- Continuously identify opportunities to improve clinic efficiency and patient experience.
Click on Apply to know more.
