Deloitte
Website:
deloitte.com
Job details:
Summary
Position Summary
Build and support modern endpoint management capabilities for Deloitte by leading device enrollment, compliance, application deployment, and patching activities across the Windows environment. This role focuses on Microsoft Intune, Windows Autopilot, SCCM co-management, and update compliance to help deliver a secure, reliable end-user experience. The Services Specialist II, IT Services will also support operational documentation, issue resolution, and continuous improvement across endpoint services.
Work you'll do
As a Services Specialist II, IT Services on the Global Productivity and Technology team, you will be responsible for:
- Administering Microsoft Intune, Windows Autopilot, and SCCM co-management capabilities to support device enrollment, provisioning, and endpoint compliance.
- Troubleshooting endpoint management issues across Autopilot, SCCM, application deployment, and device policy configuration to maintain service stability.
- Managing Windows application deployment activities, including Win32, Microsoft Store, and line-of-business applications, and resolving installation failures.
- Supporting patch and vulnerability management across Windows devices through Windows Update for Business, Autopatch rings, Microsoft 365 patching, and update compliance monitoring.
- Maintaining operational, process, and architectural documentation; supporting change control activities; and assisting with onboarding and training for technical team members.
The team
The Global Productivity and Technology team supports the technologies and services that enable Deloitte professionals to work securely, efficiently, and at scale. This team helps manage enterprise endpoint services, device lifecycle processes, and platform capabilities across the Windows environment. Team members work closely with leadership, support teams, and stakeholders to improve service delivery, strengthen compliance, and enhance the end-user experience.
Location: Hyderabad
Shift Timings: 11 AM to 8 PM
Qualifications
Required:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a college diploma in Computer Science with equivalent industry experience
- Experience administering Microsoft Intune and Windows Autopilot, including device enrollment, deployment profiles, and compliance policies
- Experience supporting Microsoft Endpoint Configuration Manager (SCCM), including co-management and infrastructure troubleshooting
- Experience deploying and supporting Win32, Microsoft Store, and line-of-business applications on Windows devices
- Experience managing Windows Update for Business, Autopatch rings, and patch compliance for enterprise endpoints
- Experience troubleshooting Windows quality, feature, driver, and product updates, and Microsoft 365 patching
Preferred:
- Microsoft certification in Intune, Endpoint Manager, or Modern Desktop
- ITIL Foundation certification
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 352322
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