Teamware Solutions
Website:
teamwaresolutions.net
Job details:
Greetings from Teamware Solutions a division of Quantum Leap Consulting Pvt Ltd
Job Description:
Role : Intune, Application Patching, Windows 11 Troubleshooting
Experience: 5-10Yrs
Location : Bangalore /
Work Mode: Onsite Only - 5 Days / week
Shift : (Flexibility Required) / 2:00 PM - 11 : 00 PM / General shift
Notice Period: Very Immediate to 10 Days preferred
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Description:
In this role, the candidate is required to have extensive experience with deployment tools for Monthly patching, Standard deployments, reporting, software packaging, security policies etc. for Windows Operating Systems.
Responsibilities:
• Expert in Desktop Management.
• Expert in Windows 10/11 related issues
• Must have 6+ years of technical expertise in administrating various Software deployment tools such as , Intune etc.
• Must have experience with Software packaging tools
• Managing mass software distribution and troubleshooting failed deployments.
• Managing end to end patching for end user devices at the global level.
• Application and third-party patching.
• Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements.
• Participate in triage calls for major incidents and help drive resolutions and follow-up with long term remediation.
• Research and analyze new technologies. Establish and monitor short- and long-range plans for Infrastructure Solutions.
• Conducting Root Cause Analysis (RCA) for the problems and ensure to avoid its reoccurrence.
• Support, Manage, optimize and maintain the configuration and installation of the desktop, to include, but not limited to, patch updates.
• Frequent reporting of the deployments for stakeholders.
• Manage Desktop (software and connectivity) incidents through to resolution.
• Experience in Automations through PowerShell or python.
• Strong ITIL process knowledge.
• Strong analytical, troubleshooting and problem-solving skills.
• Strong communication and collaboration skills.
Qualifications:
• Bachelor’s degree in Computer Science or related technology field preferred.
• Strong working knowledge of ITIL principles and ITSM.
• Current understanding of industry trends and methodologies.
• Outstanding verbal and written communication skills.
• Excellent attention to detail.
• Strong interpersonal skills and leadership qualities.
• Certification with any deployment tool – Preferrable.
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