International Chat Support
IntouchCX
full-time
Required skills
- chat support
- communication
- typing
About the role
IntouchCX is seeking enthusiastic individuals for the role of International Chat Support. In this position, you will engage with customers through real-time chat, providing effective solutions and ensuring a stellar experience. This unique role is perfect for those who thrive in a fast-paced environment and enjoy helping customers.
Responsibilities:
- Provide outstanding verbal and written communication to address customer inquiries.
- Assist customers by managing 3 to 4 chat sessions simultaneously with precision.
- Resolve customer concerns efficiently and maintain high levels of customer satisfaction.
Eligibility Criteria:
- Minimum 6 months of experience in International chat support.
- Typing speed of over 32 WPM with 90% accuracy.
- Immediate availability to join.
- Pursuing candidates or those serving notice periods are not eligible.
- Willingness to work in flexible shifts, including nights.
Perks & Benefits:
- Transportation within a 25 km radius.
- Provident Fund (PF) and Employee State Insurance (ESI).
- Performance-based incentives.
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