Job Description – SAP CRM Functional Consultant
Position: SAP CRM Functional Consultant
Experience: 6+ Years
Location: Bangalore (Onsite)
Key Responsibilities
Work on SAP CRM Functional support and configuration.
Handle Quote-to-Cash (QTC) business processes.
Configure and support CRM Pricing, Billing, and Partner Determination.
Manage SAP CRM Middleware and CRM–ECC Integration.
Resolve production issues, incidents, and change requests.
Work with business users to gather and understand requirements.
Coordinate with ABAP, Middleware, and cross-functional teams.
Support testing, deployments, and system enhancements.
Ensure timely resolution of issues while meeting SLAs.
Required Skills
SAP CRM Functional
Quote-to-Cash (QTC)
CRM Sales & CRM Service
CRM Pricing
CRM Billing
Partner Determination
CRM Middleware
CRM–ECC Integration
ECC SD Knowledge
Production Support
Incident & Change Management
Good to Have
IDoc Monitoring
CRM WebUI
Functional Specification (FS)
Experience working with global teams
Good communication and problem-solving skills
Shift: Night Shift (Supporting North America Business Hours)
