Job Description – IT Admin Support
Position: IT Admin Support
Experience: 5+ Years
Location: Noida Sec 127
Salary Budget: Up to ₹10 LPA (for candidates with 8+ years of relevant experience)
About the Role
We are looking for an experienced and proactive IT Admin Support professional who can efficiently handle IT support operations, vendor coordination, asset management, and administrative activities. The ideal candidate should possess strong troubleshooting skills, excellent communication abilities, and experience interacting with domestic and international stakeholders.
Key Responsibilities
- Provide end-to-end IT Support for hardware, software, email, login credentials, and system-related issues.
- Manage laptop dispatching, receiving, tracking, and recovery during employee onboarding/offboarding.
- Handle troubleshooting and problem-solving for laptops, desktops, printers, and other IT equipment.
- Coordinate with vendors for procurement, repairs, AMC management, and support services.
- Identify and onboard new vendors as per organizational requirements.
- Manage user credentials, access management, email configuration, and system permissions.
- Support employees with technical issues related to Microsoft Outlook, login credentials, VPN, internet connectivity, and other IT-related concerns.
- Maintain IT inventory and asset records properly.
- Coordinate domestic and international travel arrangements including:
- Visa Processing
- Flight Ticket Booking
- Hotel Arrangements
- Travel Coordination
- Coordinate IT and administrative support during company events and meetings.
- Interact with international clients and internal stakeholders professionally.
- Ensure smooth day-to-day IT administrative operations across the organization.
Required Skills
- Strong knowledge of IT Support and IT Administration.
- Experience in laptop dispatching and asset management.
- Hands-on experience in troubleshooting hardware/software issues.
- Vendor management and coordination experience.
- Knowledge of credential management, email setup, and access-related support.
- Excellent communication and interpersonal skills.
- Ability to coordinate with international clients and teams.
- Good problem-solving and multitasking abilities.
- Experience in travel coordination, visa processing, and ticket booking is preferred.
Preferred Candidate Profile
- Minimum 5+ years of relevant IT Support/Admin experience.
- Candidates with 8+ years of experience can be considered up to ₹10 LPA budget.
- Strong stability and professional communication skills are highly preferred.
- Immediate joiners or short notice candidates will be an added advantage.