Golden Opportunities
Website:
gojobs.biz
Job details:
Job Description
Experience in voice processes
Depending on language of call handled: Fluency in English.
10+2/Any Graduation
1-2 years’ experience in handling international customer on calls.
Multi-lingual skills are a strong plus.
Must have excellent communication (written and oral) and customer service skills.
Knowledge of customer service principles and practices
Ability to analyze, escalate, or resolve customer questions within established protocols.
Must be adaptable and show engagement through regular change.
Experienced with both phone and written customer support.
Intermediate proficiency with Microsoft Office and Google Suite apps
(drive, Gmail, g-docs, g-sheets)
Excellence in attention to detail and organization skills
Ability to maintain professionalism when communicating with customers.
Proven conflict resolution skills
Demonstrated ability to collaborate within a team environment.
Proven ability to learn quickly.
Proven ability to produce consistent high-quality work.
Proven negotiation skills and patience that create a positive customer
Demonstrated critical thinking skills to facilitate problem solving and proactive error prevention.
Proven time management and organizational skills
Skills Required
RoleInternational Voice Process - Junior
Industry TypePharmaceuticals
Functional Area
Required Education Bachelor Degree
Employment TypeFull Time, Permanent
Key Skills
- VOICE PROCESS .INTERNATIONAL PROCESS
Other Information
Job CodeGO/JC/1997/2025
Recruiter NameSangeetha Tamil
Click on Apply to know more.