International Voice Process -Chennai
Annova Solutions
- Location
- Vellore, Tamil Nadu, India
- Job type
- Full-time
About the role
Annova Solutions
Website:
annovasolutions.com
Job details:
Roles and Responsibility-
- Call US Record keeping offices of Providers and other businesses for facilitation of record retrieval
- Conduct Research on accuracy and sufficiency of information for target offices
- Create accurate, professional notes about the progress of the case
- Interact with other stakeholders in the ecosystem to derive/share information about cases
- Look for process improvement opportunities while performing the role and contribute in improving the process on a continuous basis
Requirements
Requirement-
- Strong work ethic, discipline and attention to details.
- Strong spoken and written communication skills
- Ability to work in US shifts
- US Healthcare voice background is a definite advantage, but not a must have
- Track record of and willingness to work in a role for at least 18 months.
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