International Voice Process

ACIDUS Management Solutions, Pvt Ltd

Website: acidusms.com
Job details:

Job Overview:

We are hiring energetic and customer-focused individuals for our International Voice Process team. This role involves handling inbound and outbound calls for international clients, providing excellent support, and ensuring a smooth customer experience.

If you have strong communication skills, are open to working night shifts, and can join immediately, we’d love to hear from you!

Key Responsibilities:

• Handle international customer queries via voice calls.
• Provide accurate information and solutions in a timely manner.
• Ensure high-quality customer service and satisfaction.
• Maintain call logs and update customer records as needed.
• Follow communication guidelines and standard operating procedures.

Requirements:

• Bachelor’s degree (in any field).
• Excellent English communication skills – both verbal and written.
• Willingness to work night shifts (US/UK time zones).
• Ability to handle pressure and meet performance targets.
• Immediate joiners preferred.

Contact : 9566382195

Click on Apply to know more.