Uniglobe SilverSky Travel
Website:
uniglobesilversky.in
Job details:
Company Description Uniglobe SilverSky Travel (Silversky Tours and Travel Pvt. Ltd.) is part of the global UNIGLOBE family of travel management companies, serving clients in more than 90 countries across the Americas, Europe, Africa, and Asia-Pacific. The organization focuses on delivering reliable, locally rooted travel solutions with a strong entrepreneurial spirit. It specializes in supporting the unique requirements of small and mid-sized enterprises, meetings, and holiday travelers. Founded in 1980 and headquartered in Vancouver, B.C., Canada, UNIGLOBE has built a reputation as a trusted travel management partner worldwide.
Role Description The International Ticketing Executive is a full-time, on-site role based in Delhi, India. This role involves handling international ticket sales and reservations across various airlines and global destinations, ensuring accuracy in fares, routes, and booking classes. The executive will manage customer inquiries, provide travel options and fare quotations, process ticket issuance, reissues, cancellations, and refunds, and ensure compliance with airline and company policies. Day-to-day responsibilities include coordinating with internal teams and external partners, maintaining up-to-date knowledge of airline rules and global distribution systems, and delivering timely, professional service to corporate and leisure travelers.
Qualifications
- Strong ticket sales and sales skills, with the ability to meet targets and convert inquiries into confirmed bookings.
- Proficiency in international reservations, including fare calculation, routing, and use of GDS or airline booking systems.
- Excellent communication and customer service skills to handle diverse client needs and resolve issues effectively.
- Attention to detail in processing tickets, changes, cancellations, and refunds, ensuring accuracy and compliance.
- Prior experience in travel agencies or airline ticketing, especially in international ticketing, is highly beneficial.
- Good organizational and time-management skills, with the ability to handle multiple bookings and deadlines.
- Comfort using standard office software and online travel tools; familiarity with corporate travel processes is a plus.
- Relevant diploma or degree in travel, tourism, business, or a related field preferred.
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