Naukripay
Website:
naukripay.com
Job details:
This is a remote position.
Mail:- info@naukripay.com
International Telecaller manages inbound/outbound calls with global clients, focusing on sales, lead generation, or customer support. Key responsibilities include achieving call targets, providing product information, updating CRM systems, and delivering high-level service while working flexible or night shifts. Excellent English communication and negotiation skills are required.
Expertia AI Expertia AI +4 Key Responsibilities Outbound/Inbound Calling: Initiate sales calls to potential clients or handle inquiries from international customers. Customer Relationship Management: Build and maintain relationships with global clients, handling inquiries and complaints professionally. Sales Target Achievement: Convert leads into sales or meet daily/weekly KPIs for call volume and engagement. Database Management: Accurately update customer records, call logs, and contact details in CRM software. Product Knowledge: Clearly explain product features, benefits, and pricing to international prospects. Follow-ups: Schedule follow-up calls to nurture leads and ensure client satisfaction. Expertia AI Expertia AI +5 Required Skills and Qualifications Communication: Excellent verbal and written English skills (neutral or international accent preferred). Experience: Proven experience in international telecalling, telesales, or customer support. Technical Skills: Proficiency in CRM software (e.g., Salesforce), MS Office, and internet tools. Flexibility: Willingness to work in night shifts or different time zones. Soft Skills: Strong negotiation, persuasion, patience, and ability to handle rejection. Education: High school diploma or equivalent; a degree is a plus. www.shine.com www.shine.com +4 Key Performance Indicators (KPIs) Number of calls made/received per day. Conversion rate of leads to clients. Customer satisfaction score (CSAT). Average handling time (
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