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International Non Voice Process - A J Associates, Hyderabad, Telangana

Location

Hyderabad, Telangana, India

JobType

internship

About the job

Info This job is sourced from a job board

About the role

VIHU

Website: vihu.com
Job details:
Job Requirements

Job Title: International Non Voice Process

Location: A J Associates, Hyderabad, Telangana

Salary: INR 18,000 - INR 30,000 per month

Qualification: Minimum 12th Pass

Work Experience: Freshers

Job Description

Join A J Associates in Hyderabad, Telangana, and kickstart your career in the International Non Voice Process. We are looking for dedicated individuals to be part of our dynamic team, handling non-voice operations for international clients.

Responsibilities

  • Handle non-voice customer queries and requests via email, chat, or ticketing systems.
  • Provide accurate and timely responses to customer inquiries, maintaining high-quality service standards.
  • Assist customers with product information, order status, and issue resolution.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to ensure seamless customer support operations.
  • Adhere to company policies and procedures while delivering excellent service to clients.
  • Meet productivity targets and quality metrics as per company standards.

Requirements

  • Minimum 12th pass with strong communication skills in English (both written and verbal).
  • Good typing speed and proficiency in computer applications.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Excellent problem-solving skills and attention to detail.
  • Willingness to work in rotational shifts, including night shifts.
  • Freshers are encouraged to apply; no prior experience required.

Benefits

  • Competitive salary with opportunities for performance-based incentives.
  • Full-time employment with a reputable organization.
  • Comprehensive training provided to enhance skills and knowledge.
  • Friendly and supportive work environment with growth opportunities.
  • Employee benefits such as health insurance and provident fund.
  • Other perks and rewards as per company policies.

Join A J Associates and embark on a rewarding career journey in the International Non Voice Process. Apply now and be part of our team committed to delivering exceptional customer service to our international clients! Click on Apply to know more.

Skills

communication skills
customer service
ticketing