Website:
holidayassistance.in
Job details:
Company Description Holiday Assistance specializes in providing exclusive deals on luxury hotels, flight fares, villas, and holiday packages for both domestic and international travel, as well as car rental services. The organization focuses on creating tailored travel solutions that meet diverse customer preferences and budgets. Team members work in a dynamic environment that emphasizes customer satisfaction and high-quality service delivery. Applicants can expect to collaborate with travel partners and clients to craft memorable and hassle-free holiday experiences.
Role Description The International Holiday role at Holiday Assistance is a full-time, on-site position based in Virar. Day-to-day responsibilities include consulting with customers on domestic and international holiday requirements, preparing customized travel itineraries, and recommending suitable hotels, flights, villas, and packages. The role involves coordinating bookings and reservations, managing changes or cancellations, and ensuring accurate documentation and payment processing. Team members will provide responsive customer service, handle inquiries across multiple channels, and work closely with colleagues and partners to meet sales and service targets. This position requires maintaining up-to-date knowledge of travel trends, pricing, and promotional offers to deliver informed recommendations.
Qualifications
- Strong customer service and communication skills to interact effectively with clients and partners.
- Proficiency in sales and negotiation to promote holiday packages and close bookings.
- Analytical skills and basic finance knowledge to interpret pricing, manage budgets, and process payments accurately.
- Ability to work on-site in Virar, manage multiple tasks, and meet deadlines in a fast-paced environment.
- Familiarity with travel booking platforms, MS Office tools, and general travel industry practices.
- Prior experience in travel, hospitality, or related customer-facing roles is preferred.
- Minimum educational qualification of a high school diploma; a degree or certification in travel, tourism, or business is an advantage.
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