[24]7.ai
Website:
247.ai
Job details:
Company Description
[24]7.ai delivers customer engagement solutions powered by conversational artificial intelligence to create personalized, predictive, and seamless customer experiences across multiple channels. Trusted by leading global brands, [24]7.ai handles billions of automated conversations annually, driving digital adoption, customer satisfaction, and revenue growth. Headquartered in Campbell, California, the company focuses on enhancing agent productivity and lowering operational costs. For more details, visit www.247.ai.
Role Description
This is a full-time, on-site role for an International Customer Support (Voice) associate based in Bengaluru. Responsibilities include providing exceptional customer service by resolving inquiries and issues through voice interactions, maintaining customer satisfaction, and adhering to company policies and service standards. Ensuring accurate and timely communication while upholding a positive customer experience is a key aspect of the role.
Qualifications
- Strong Communication skills, including clear verbal articulation and active listening abilities
- Analytical skills to assess and address customer concerns effectively
- Customer Service expertise with a focus on delivering satisfaction and resolving issues efficiently
- Basic understanding of Finance or Sales processes is advantageous
- Prior experience in a voice-support or international customer service role is preferred
- Ability to adapt to fast-paced environments and work collaboratively within a team
- Proficiency in English is a must, and additional language skills are a plus
- High school diploma or equivalent; higher education is a plus
Location: Prestige Tech Platina 2, Kadubeesanahalli, Bangalore
Shifts: Night / Early Morning (US & Australian Processes)
Eligibility: 12th Pass / Any Graduate | 0–2 years | Freshers welcome
WhatsApp your resume to: +91 8073105724
Referral Code: ARC 155Build your career with global clients in a fast-growing environment.
HR Person Name Tabassum Banu 155
Click on Apply to know more.