Customs Brokerage Agent

Job Title: Customs Brokerage Agent

About the Role

International Bridge and its affiliated companies provide a variety of logistics services and small-parcel shipping solutions for some of the world’s largest e-commerce retailers, including sophisticated customs clearance services through our technology platforms and in-house customs brokerage. Our culture fosters a strong team-environment dedicated to providing our customers with exceptional service.

We are seeking an Experienced Customs Brokerage Agent with 5–7 years of hands-on experience in customs-entry processing to join our growing brokerage team. The successful candidate will have experience managing formal, informal, and Type 86 entries, while ensuring full compliance with CBP and Participating Government Agency (PGA) requirements. This role is ideal for someone with strong expertise in HTS classification, PGA compliance, and high-volume entry processing, including e-commerce and de minimis shipments.

Key Responsibilities

• Prepare and process U.S. Customs entries and assess accurate documentation for cross-border shipments 
• Facilitate day-to-day import activities and support audits and post-entry reviews
• Perform accurate HTS classification and tariff research
• Ensure compliance with CBP regulations and entry requirements including proper and timely responsiveness and action to communications, direction and notices from CBP
• File entries through ACE and coordinate required PGA submissions and maintain requirement documents
• Review commercial invoices and shipping documentation for accuracy
• Manage and process consolidated entries
• Communicate with importers, carriers, and government agencies to resolve clearance issues
• Maintain compliance with PGA requirements, including:
  • FDA
  • APHIS
  • Lacey Act
  • U.S. Fish & Wildlife
  • EPA
• Monitor shipment status and ensure timely clearance

Required Qualifications

• 5–7 years of customs brokerage experience
• Strong knowledge of HTS classification and tariff research
• Experience with formal, informal, and Consolidated Entries
• Experience processing de minimis and small parcel shipments
• Familiarity with PGA filing requirements including FDA, APHIS, Fish & Wildlife, EPA, and Lacey Act
• Strong understanding of CBP regulations and compliance procedures
• Ability to work with minimal supervision in cross-functional and global environment
• Demonstrated experience managing multiple shipments in a fast-paced environment
• Fluent in English (oral and written)

Preferred Qualifications

• Experience with brokerage software platforms such as:
  • Descartes / NETCHB
  • Magaya / Acelynk
• Experience working with high-volume e-commerce shipments
• Prior experience processing consolidated entries
• Customs Broker License
• Bachelor’s degree in international trade, supply chain management, business, economics, finance or related discipline
• Chinese language skills

Skills

• Strong attention to detail
• Excellent analytical and classification skills
• Ability to work independently and prioritize workload
• Strong communication and problem-solving abilities

Benefits

• Various paid holidays and PTO per Company policy
• Health insurance (medical, dental, vision)
• 401k plan with 4% company match
• Remote work

Why Join Us

• Opportunity to work with a growing customs brokerage operation
• Competitive compensation
• Collaborative team environment
• Opportunities for professional growth in trade compliance

Note: It is the policy of International Bridge not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.