PwC
Website:
pwc.com
Job details:
The chief purpose of Learning and Development at PricewaterhouseCoopers Acceleration Centre, Kolkata is to build world-class, future-ready capabilities for maximum client impact, and consistently deliver an exceptional development experience. The objective of this role is to contribute to the achievement of a highly skilled workforce through managing administration and coordination of the Firm’s learning and development (L&D) programs
Job Responsibilities
- Develop, deploy, monitor and manage the execution of the annual training calendar to achieve planned annual mandatory training curriculum
- Lead and have oversight of end-to-end training administration including determination of target audience, planning cohorts, assignment of appropriate curriculum, monitor and report out training completion to key on shore and offshore stakeholders.
- Collaborate with key cross-functional teams to drive efficiencies across training lifecycles.
- Ensure real-time process (SOP, workflow etc.) and key decision documentation is accurately maintained for any internal and external audit requirements
- Ensure optimum staffing across respective L&D teams
- Team management to drive optimal workload, while fostering positive team morale
- Lead team members to deliver quality outcomes as per the client's expectations and priorities
- Coach and support team members on KPIs and timelines of agreed deliverables
- Build effective relationships and communication with key stakeholders onshore and offshore
- Prioritize key deliverables daily, lead the team through high priority actions and drive on time completions.
Preferred Skills
- Experience:
- 8-10 years of experience preferably in learning and development, in professional services/financial services with focus on managing mandatory compliance / audit training. 3-5 years of team management experience.
- Graduate in any discipline
- Excellent verbal and written communication skills
- Advanced proficiency in MS Office tools such as Excel and Power Point
- Experience in stakeholder management and end-to-end program management
- Keen eye for data and analysis
- Familiarity with Analytics and learning technologies is an added advantage
- Experience working in a global/cross cultural environment.
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