Data Analytics Manager (Lead)

Data Analytics and Reporting Manager (Lead) (Pinelands, Cape Town)

The Intelligent Debt Management (IDM) Group, South Africa’s largest and multi-award-winning debt management company, has a position available for a Data Analytics Manager.

This individual will join the Data Team and will be accountable for (but not limited to) leveraging the IDM data assets to deliver high quality solutions that provide clarity and answers to help drive business success. This is across both on-premise and cloud based platforms.

Key Responsibilities

• Lead the development and implementation of business intelligence strategies and solutions primarily using the Microsoft BI stack including MS Fabric and MS Power BI.
• Oversee the creation of reports and dashboards that provide actionable insights and drive business value.
• Collaborate with Data Engineering and Data Science teams to ensure data availability, data quality, security, and scalability.
• Work closely with Enterprise architects and business stakeholders to understand data requirements and deliver solutions that align with and extend the data architecture in order to meet business needs.
• Promote a culture of data-driven decision-making across the organization.
• Provide both personal and technical leadership and mentorship to the BI team, fostering an open culture of sharing and continuous learning and innovation.
• Ensure the scalability, reliability, and performance of BI solutions.
• Stay updated with the latest advancements in BI tools and technologies and apply them to improve existing processes and solutions.
  
  

Requirements

• Extensive experience in business intelligence, including report and dashboard development using SQL and Python.
• Proven experience with industry standard data tools e.g. MS Power BI, SQL Management Studio.
• Strong understanding of data modeling, data warehousing, and ETL processes.
• Excellent problem-solving skills and attention to detail.
• Strong communication and leadership abilities.
• Ability to translate business requirements into BI solutions that drive business value.
• More than 2 years of experience leading a team of data professionals in a financial services or call centre environment would be preferred.
• Experience working collaboratively with cross-functional teams, including Data Engineering, Data Science, and Enterprise architects.
  
  

Preferred Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, Business Analytics, or a related field.
• Certifications in industry standard data tools such as MS Power BI and MS Fabric.
• Experience with BI tools and technologies.
  
  

What’s in it for you?

Being South Africa’s largest company of its kind – IDM is continuously growing, with no signs of stopping.

One of our core values is ‘growing people’ and we take that very seriously. We have internal learning opportunities to better our people, and leaders who are experts in their fields and freely impart knowledge and are open to new ideas. As one of our people said, “you can speak to anyone here. Your rank doesn’t matter. You are listened to.”

Our culture is one of collaboration, diversity, and helpfulness. That goes for our people internally and how we deal with our clients.

At IDM, you can play a part in educating and assisting real South Africans get out of tough financial situations. You can make a difference with the work you do. Our people believe this too – one said, “I wake up each day knowing I am going to make a difference.”

Other Key Benefits

• We make sure our employees are mentally and physically healthy with Healthy Together campaigns throughout the year.
• We offer various rewards and awards as tokens of recognition for hard work.
• We have a vibrant office in a lively part of the city, meaning you have easy access to stores and outlets if you need.
• We offer company benefits – like a half day off on your birthday, medical aid, retirement annuity, and further study opportunities should you meet relevant requirements.
• We have a culture of growth, meaning you have access to move both upwards or across in the business if you want to.

The Intelligent Debt Management (IDM) Group, South Africa's largest and multi-award-winning debt management company