Resource Support Specialist

Insurity

Experience: 2+ yrs
Location: Noida, Uttar Pradesh, India
Job type: Full-time

Required skills

Applicant Tracking System (Greenhouse)
Salesforce
HRIS
Microsoft Office

About the role

Noida, India

Position at India

Who We Are

Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed.

We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise.

While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer.

Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity

What’s In It For U

Work Where You Thrive: Find a hybrid work environment that allows you to enjoy great work life balance, stay connected and collaborative

Generous Time Off: Our leadership believes in taking the time you need when you need it.

Day One Health Benefits + Employer-Matched Retirement Savings: You might think these are table stakes, but we know these matter to you.

More Than Just Core Values: Our values are fundamental in how we attract, train, and retain top talent.

Award-Winning Onboarding Program: We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year.

Real Career Growth Opportunities: We love to promote from within with over 20% of our open roles filled through internal applicants on average.

Mentorship Program: We support a champion culture and growth mindset by pairing you with experienced, talented leaders to help you grow personally and professionally.

Internal Networking: Build relationships, network, collaborate, and stay connected with colleagues internally with our one-of-a kind online Coffee for Two program.

Continuous Learning Opportunities: Own your development with your own LinkedIn Learning and Kaplan licenses.

Employee Referral Bonus: Once you come onboard, give Insurity the biggest compliment you can give by referring someone to work here and earn a referral bonus.

Insurity’s Next Resource Support Specialist

We are looking for a highly organized and detail-oriented Resource Support Specialist to join our Partner Operations team at Insurity. Our Partner Operations Team supports the end-to-end lifecycle of contractors and system integrators, including onboarding, offboarding, access, compliance documentation, and training assignments. The team partners cross-functionally with IT, HR, SI Operations, and business stakeholders to ensure partners are set up efficiently and operate in alignment with Insurity’s policies. This role will primarily focus on the onboarding and offboarding of contractors and system integrators, while also supporting onboarding efforts for permanent employees. The ideal candidate thrives in a fast-paced environment, enjoys coordinating across multiple teams, and is passionate about creating a seamless and positive onboarding experience.

What Our Resource Support Specialist Will Do

Serve as a key point of contact for Partner Operations inquiries, troubleshooting and escalating contractor and partner questions as needed
Own and manage the end-to-end onboarding and offboarding process for contractors and system integrators, ensuring all milestones and compliance requirements are met
Partner with IT to ensure timely system access, credential distribution, and proper setup for all new hires and contractors
Manage onboarding logistics including background checks, equipment setup, system access, training assignments, and welcome materials
Coordinate onboarding, and change requests for resources, ensuring adherence to security policies and approval protocols
Assist with annual background check re-verification processes and maintain compliance documentation for audit readiness
Support organizational changes impacting contractors and update systems accordingly
Process contractor terminations, ensuring timely access removal and system updates
Collaborate with IT and cross-functional teams to support system enhancements, workflows, and reporting needs
Contribute to continuous improvement initiatives by identifying and recommending process and system enhancements
Maintain accurate contractor and team member data across multiple systems and tools including our ATS and HRIS systems
Support onboarding activities for permanent employees in partnership with Talent Acquisition and HR Operations
Schedule and facilitate onboarding sessions, ensuring materials are up to date and engaging

Who We’re Looking For

Highly organized, detail-oriented professional with strong time management and prioritization skills
Strong communicator who can effectively collaborate with cross-functional teams including IT, HR Ops, Talent Acquisition, Learning and Development, and Partner Operations
Proactive, self-starter with the ability to manage multiple tasks and shifting priorities
The candidate should be comfortable working in ambiguity and able to bring structure and clarity to evolving processes and priorities
Strong analytical and problem-solving skills with sound judgment
Ability to work both independently and as part of a team in a fast-paced environment
Adaptable and flexible with a continuous improvement mindset
Experience with software, workflow, and/or time tracking systems and Applicant Tracking Systems (e.g., PPM or similar tools, Salesforce, and Greenhouse)

Recommended Experience:
- 2+ years of professional experience in operations, onboarding, HR support, or related field
- Bachelor’s degree in a related field or equivalent work experience
- Proficiency in Microsoft Office Suite
Additional Requirements:
- Ability to quickly learn internal systems and processes
- Completion of Insurity Academy insurance courses within the first 3 months

Thank you for your interest in Insurity! Please understand that due to the volume of applicants we receive, only selected candidates will be contacted.

About Insurity

Provides cloud-based software and analytics for P&C insurance organizations.

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