Air Medical 24x7
Website:
airmedical24x7.com
Job details:
Insurance & Global Partnerships Manager
Department: Insurance & Global Partnerships
Location: Dubai / Delhi (with international travel as required)
Reports to: CEO / Director – Global Operations
Position Summary
The Insurance & Global Partnerships Manager is responsible for developing and managing strategic relationships with international insurance companies, assistance companies, TPAs, embassies, hospitals, medical tourism companies, and corporate clients. The role also oversees insurance operations, commercial negotiations, partner onboarding, and business development to expand the global network of Air Medical 24x7.
Key Responsibilities
- Identify, approach, and onboard international insurance companies, assistance companies, and TPAs.
- Negotiate commercial agreements, SLAs, pricing, and payment terms.
- Build long-term partnerships with hospitals, airlines, air ambulance operators, and ground ambulance providers.
- Act as the primary relationship manager for strategic accounts.
- Manage insurance cases requiring commercial approvals and coordination.
- Work closely with Operations, Medical, Sales, and Finance teams to ensure seamless case execution.
- Monitor partner performance and ensure SLA compliance.
- Resolve escalations and maintain high customer and partner satisfaction.
- Develop annual business development and market expansion plans.
- Represent Air Medical 24x7 at international healthcare, insurance, and aviation conferences.
- Maintain CRM records, commercial documentation, and partnership reports.
Preferred Experience
- 8–12 years of experience in:
- International Assistance Companies
- Health or Travel Insurance
- TPAs
- Air Ambulance or Medical Evacuation
- Healthcare or Medical Tourism
- Existing relationships with international insurers and assistance companies are highly desirable.
- Experience in commercial negotiations and contract management.
Qualifications
- Bachelor's degree in Healthcare Management, Business Administration, Insurance, Aviation, or a related field.
- MBA or equivalent qualification is an advantage.
- Excellent spoken and written English; additional languages are a plus.
Required Skills
- International business development
- Key account management
- Commercial negotiation
- Contract management
- Insurance operations
- Medical evacuation knowledge
- Provider network development
- CRM proficiency (preferably Zoho CRM)
- Strong presentation and communication skills
Key Performance Indicators (KPIs)
- Sign 20–30 new international partnership agreements annually.
- Generate new insurance and assistance company business.
- Maintain 90%+ partner retention.
- Achieve 95% SLA compliance.
- Ensure commercial response time of under 30 minutes for urgent cases.
- Expand the global provider network in target markets.
- Improve revenue and profitability from insurance accounts.
Preferred Industry Background
- International Assistance Companies
- Health & Travel Insurance
- TPAs
- Air Ambulance / Medical Evacuation
- Aviation
- Medical Tourism
- Hospital International Business
This role should combine business development, strategic partnerships, and insurance operations, making it the primary commercial point of contact for global insurance and assistance partners while supporting Air Medical 24x7's expansion
.
Interested candidates, please send your updated CV to hr@airmedical24x7.com.
Best Regards
HR Department - Air Medical 24X7
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