Cyara
Website:
cyara.com
Job details:
What You Will Do / Responsibilities
Design and develop high-quality learning content (eLearning, ILT, VILT, blended programs) aligned with business objectives and role competencies.
● Translate complex product and technical concepts into simple, engaging, and interactive learning experiences.
● Partner with SMEs, product, and engineering teams to identify training needs and gather accurate content.
● Leverage authoring tools (Articulate 360, Captivate, Camtasia, Vyond, Adobe Suite) and Generative AI to accelerate development while maintaining instructional quality.
● Create learning pathways and curricula for different audiences (technical, customer-facing, internal teams).
● Apply instructional design models (ADDIE, SAM, Bloom’s Taxonomy) and adult learning theory to ensure effective outcomes.
● Test, evaluate, and continuously improve content based on learner analytics, performance data, and feedback.
● Work with the LMS administrator to publish, manage, and measure training effectiveness.
● Ensure all learning materials align with accessibility, branding, and quality standards.
● Stay current on emerging learning technologies, AI tools, and industry best practices to enhance Cyara’s training strategy.
Experience:
- 3–4 years of proven experience as an Instructional Designer or Learning Experience Designer.
● Strong portfolio showcasing interactive eLearning, ILT/VILT, or product training design.
● Excellent English communication and writing skills with a global learner mindset.
● Proficiency in eLearning authoring and multimedia tools (Articulate 360, Camtasia, Snagit, Adobe Creative Suite, Vyond).
● Familiarity with LMS platforms (e.g., Docebo, Moodle) and SCORM/xAPI standards.
● Knowledge of instructional design methodologies, accessibility standards, and adult learning theory.
● Ability to collaborate effectively with SMEs, product teams, and cross-functional stakeholders.
● Exposure to technical or SaaS-based products preferred.
● Bonus: Experience using HTML/CSS, Git, DITA/XML, or AI-based content creation tools.
Nice To Have:
- Knowledge of adult learning theory and instructional design models (e.g., ADDIE, SAM, Bloom’s Taxonomy).
- Knowledge and experience of using HTML/CSS for creating content.
- Experience with Zendesk, Salesforce, Wordpress, Camtasia or similar.
- Knowledge Agile software development practices, SDLC, or DDLC.
- Experience working in high-growth environments or an entrepreneurial spirit.
- Experience with DITA, Markdown, JSON, XML and HTML, and authoring tools such as oXygen XML,
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