Learner Engagement Manager

At InStride, people are our purpose.

We believe that investing in people is the most powerful way to drive success—for individuals and organizations alike.

As a public benefit corporation, we partner with leading employers to unlock opportunities for their employees, providing access to top-tier education programs that align with their employees’ career goals and the company’s business goals.

Our mission goes beyond skill-building; we're here to empower our partners’ employees to advance their careers, elevate their expertise, and achieve meaningful personal and professional growth.

No matter the team you’re on, our dedication to the success of our partners and their employees is what drives us. If you're passionate about making a difference and driving educational and professional advancement, InStride is the place for you.

To get a better feel for our culture, watch more here.

What we're looking for:

Reporting to the Senior Manager, Learner Engagement, InStride is looking for a Learner Engagement Manager to develop and drive our strategy for engaging employees within a distinct portfolio of corporate partners. This is a high-profile growth opportunity to partner with our implementation, design and product teams to help learners become aware of, engage with and participate in corporate partner education programs.

Skills we’d love to see you show off:

• Strategic Planning: You excel at developing annual marketing and communication strategies for client programs, rooted in audience or industry insights, demonstrating the ability to pivot quickly in response to real-time changes.
• Omni-Channel Expertise: You have a deep understanding of traditional and digital marketing channels and know how to effectively integrate them into seamless client engagement strategies.
• Data Synthesis and Interpretation: You excel at translating campaign performance and funnel data into actionable strategies that drive learner engagement and client success, effectively communicating data-backed recommendations to stakeholders.
• Client Relationship Management: You build trust with clients through confident communication, strategic rigor and effective presentations that are concise, data-driven and impactful. Your thoughtful cross-functional collaboration and ability to adapt your approach based on client needs earns their confidence to lead meetings independently.
• Project Leadership: You juggle competing priorities with ease, leading complex projects and cross-CP initiatives with discernment and sound judgment. You take ownership of both strategic planning–but also execution when needed–ensuring successful outcomes.
• Emotional Intelligence: You navigate team dynamics with empathy and open communication, fostering a positive and collaborative environment.
  
  
  

Who you are:

• 7+ years marketing experience in a role developing multi-channel marketing strategies for a variety of clients, within a B2C capacity at minimum
• You’re an effective communicator who excels in building relationships with internal and external stakeholders, from marketing teams to senior client contacts (including C-level executives).
• You’re adaptable and embrace change, pivoting strategies when necessary to meet evolving client and organizational needs while still being timely and on budget
• You have a deep understanding of traditional and digital marketing channels and know how to effectively integrate them into seamless client engagement strategies
• You thrive in a dynamic environment and are energized by the opportunity to craft and execute strategies that drive measurable impact.
• You’re a natural problem-solver who uses data and critical thinking to make informed decisions.
• You align with our mission to support learners and are motivated by seeing them succeed through your efforts.
• Excellent written and verbal communication skills, with strong attention to detail
• Excited by the challenge of building a world-class business that delivers not only high revenue growth and compelling return on investment, but also has a meaningful impact on society
• High EQ, comfort with ambiguity and a “no job too small” startup mentality
  
  
  

How you will create impact:

• Strategic Leadership: Own and develop annual multi-channel marketing strategies for a portfolio of corporate partners, driving communications efforts that deliver on the partner’s individual goals
• Data interpretation: Analyze campaign and funnel data to generate actionable insights, translating them into strategies that improve engagement, audience segmentation, and program outcomes.
• Channel Strategy: Leverage a deep understanding of marketing channels to create, test, and optimize engagement strategies tailored to each client’s learner audience.
• Campaign briefing and operational direction: Craft clear campaign briefings and provide direction for Learner Engagement Operations teams that will ultimately drive the development of marketing deliverables
• Cross-Functional Collaboration: Partner with internal teams (Corporate Partner Success, Implementation, Product, Learner Support, Academic Partnerships) to align efforts with client KPIs and learner engagement goals with a focus on optimizing the learner journey and accelerating movement through the funnel. Brief operations teams on project needs and oversee execution to ensure success.
• Client Relationship Management: Work closely with the Corporate Partner Success team to find opportunities for program expansions in line with our corporate partners’ strategic objectives and support pitch efforts
• Leadership and Influence: Act as a trusted advisor and resident marketing expert through confident communication, strategic rigor and effective presentations that are concise, data-driven and impactful. Your thoughtful cross-functional collaboration and ability to adapt your approach based on client needs earns their confidence to lead meetings independently.
  
  
  

Compensation

At InStride, final offer amounts are dependent on multiple factors including location, depth of experience, interview performance and equity with other team members.

We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.

Compensation range:

$90,000—$110,000 USD

We are looking for someone who is not only technically skilled, but also enthusiastic about making a meaningful impact. If this description resonates with you, we're excited about the possibility of having you on our team. As a skills-driven employer, we encourage you to apply if there is a skill-fit, even in the absence of years of experience.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At InStride, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this role!

Benefits @ InStride

As an organization that champions investing in people, it’s critical we walk the talk. That’s why InStride employees are eligible to enroll in 2,800+ online certificate and degree programs through our Step Forward program. Unlike traditional tuition reimbursement programs, InStride covers your tuition upfront, regardless of your course of study, degree type, or school - eligible to employees starting Day 1.

This role is also eligible for the following benefits:

• 401(k) plan with company match
• Flexible vacation policy
• Paid family leave
• Best-in-class health care benefits
• And more!
  
  
  

InStride Diversity and Inclusion Statement

At InStride, we foster a culture of belonging, we support authenticity and intersectionality, and we embrace and appreciate our differences. We do this by building a diverse pipeline of talent and ensuring equitable access to opportunities, information and leadership. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you have a disability or special need that requires accommodation, please let your recruiter know.

Policies & Disclosure

InStride recommends employees have their COVID vaccinations. InStride may require employees to have COVID vaccination before entering the office or attending any InStride-related even in the future. However, we do not require this at this time.

For questions on how we use personal information of job applicants, please refer to InStride's Job Applicant Privacy Policy.

Beware of recruiting scams. InStride does not require a financial transaction or any financial account information to be eligible for employment. If you receive a message purporting to be from InStride asking you for a financial transaction, your financial account information, or any other sensitive information, please do not respond and let us know immediately at recruiting@instride.com.

About InStride

InStride is a human capital management company that helps organizations retain talent, upskill employees, and fill critical workforce roles through education programs. By breaking down barriers to learning, fostering career growth aligned with organizational goals, and simplifying program management, InStride delivers lasting impact. Partnering with forward-thinking companies like Labcorp, Adidas, and SSM Health, InStride drives meaningful social and business outcomes by providing access to life-changing education. Visit instride.com or follow InStride on LinkedIn for more information and up-to-date news.

InStride is a human capital management company that helps organizations retain talent, upskill employees, and fill critical workforce roles through education programs. By breaking down barriers to learning, fostering career growth aligned with organizational goals, and simplifying program management, InStride delivers lasting impact. Partnering with forward-thinking companies like Labcorp, Adidas, and SSM Health, InStride drives meaningful social and business outcomes by providing access to life-changing education.