Senior Saas Application Administrator

Job Profile: Infosec Analyst 4

Location: Bangalore | Karnataka

Years of Experience: 7 - 10

About The Team & Role

Swiggy is seeking a highly capable and hands-on SaaS Application Administrator to join our dynamic SaaS App IT team. This role is ideal for a technically skilled professional with deep experience in SaaS platforms, automation, and identity and access management (IAM/IDAM). The candidate should be able to manage and optimize SaaS ecosystems, build integrations, and ensure applications are secure, scalable, and aligned with business goals.

What qualities are we looking for?

• Proficient in managing SaaS applications such as Google Workspace, Azure AD/Intune, Oracle, Snowflake, Databricks, GitHub .
• Strong hands-on experience with IDAM platforms (e.g., Azure AD, Okta, Ping Identity, SailPoint).
• Skilled in scripting and automation using PowerShell, Python, or similar tools.
• Deep understanding of IAM protocols and standards: SAML, OAuth, SCIM, LDAP .
• Familiar with Zero Trust security models and cloud-native security best practices.
• Analytical and detail-oriented with a process-driven mindset.
• Strong problem-solving and troubleshooting capabilities.
• Excellent communicator, able to explain technical details clearly to non-technical stakeholders.
• Self-starter who thrives in collaborative and fast-paced environments.
  
  

Qualifications

• Bachelor’s degree in computer science , Information Technology, Engineering , or a related field.
• 7+ years of experience in systems engineering, SaaS administration, and cloud integration.
• Relevant certifications (e.g., Azure Administrator Associate, Okta Certified Admin, Google Workspace Admin ) are a plus.
• Experience with platforms like Microsoft 365, AWS, Google Workspace, Snowflake, Atlassian .
• Familiarity with development tools (e.g., Github, Jira ) and CI/CD best practices.
• Proven track record in security, compliance, automation , and incident resolution.
  
  

What will you get to do here?

• SaaS Platform Management: Oversee deployment, configuration, integration, and maintenance of SaaS applications.
• Automation & Integration: Design and implement automated workflows and API-based integrations using scripting languages (PowerShell, Python, Bash).
• Identity & Access Management (IDAM): Administer identity platforms (Azure AD, Okta, Google Identity, SailPoint, Ping Identity) and manage SSO, MFA, JIT provisioning, and RBAC.
• Security & Compliance: Enforce security controls (Zero Trust), monitor threats, and ensure compliance with standards like GDPR, SOC 2, and ISO 27001.
• Monitoring & Reporting: Track performance, analyze logs, optimize license consumption, and generate stakeholder reports.
• Technical Support & Enablement: Act as a Subject Matter Expert, resolve complex issues, and mentor junior engineers.
• Continuous Improvement & Innovation: Stay updated on industry trends and recommend improvements to our SaaS ecosystem.
  
  

Visit our tech blogs to learn more about some the challenges we deal with:

https://bytes.swiggy.com/the-swiggy-delivery-challenge-part-one-6a2abb4f82f6

https://bytes.swiggy.com/swiggy-distance-service-9868dcf613f4

https://bytes.swiggy.com/the-tech-that-brings-you-your-food-1a7926229886

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Swiggy is seeking a highly capable and hands-on SaaS Application Administrator to join our dynamic SaaS App IT team. This role is ideal for a technically skilled professional with deep experience in SaaS platforms, automation, and identity and access management (IAM/IDAM). The candidate should be able to manage and optimize SaaS ecosystems, build integrations, and ensure applications are secure, scalable, and aligned with business goals.