Are you the consultant everyone turns to when a project gets challenging?
We're partnering with a growing Microsoft-focused software organization looking to add a Senior Business Central Functional Consultant to its professional services team. This isn't a traditional consulting position where you're simply executing implementations. You'll become one of the senior customer-facing advisors, helping lead complex client engagements while influencing how implementations evolve as the organization continues to scale.
If you enjoy working directly with customers, solving complex business challenges and helping shape best practices for a growing consulting organization, this is an opportunity to make a meaningful impact.
What You'll Do
- Lead functional implementations from discovery through go-live, including solution design, configuration, testing, training and deployment.
- Serve as a trusted advisor for customers throughout the implementation lifecycle.
- Gather business requirements and translate them into scalable Business Central solutions.
- Configure standard Business Central functionality while working alongside technical resources and implementation partners.
- Participate in discovery sessions, solution discussions, demonstrations and project scoping.
- Train end users and administrators while developing documentation and implementation best practices.
- Provide functional guidance during complex customer situations and help drive successful project outcomes.
- Partner closely with internal product, consulting and customer-facing teams to continuously improve implementation methodology.
- Provide thoughtful feedback to the product organization by identifying recurring customer needs, enhancement opportunities and process improvements.
- Help influence how the consulting organization leverages AI, automation and modern implementation practices to improve customer outcomes.
What Makes This Opportunity Different
This role offers much more than leading implementations.
The organization is looking for someone who naturally becomes a trusted resource for both customers and colleagues. You'll have the opportunity to:
- Help shape the future of the consulting organization as it continues to grow.
- Influence implementation methodology and customer onboarding processes.
- Serve as a senior voice during strategic customer engagements.
- Collaborate with leadership on improving delivery quality and operational efficiency.
- Help drive innovation by introducing new ideas around AI, automation and smarter consulting practices.
What We're Looking For
- 5+ years of Microsoft Dynamics 365 Business Central functional consulting experience.
- Experience leading Business Central implementations from discovery through deployment.
- Strong knowledge of core Business Central modules, including Sales, Purchasing, Inventory, Jobs/Projects and Fixed Assets.
- Excellent customer-facing communication and presentation skills.
- Experience gathering requirements, facilitating workshops and advising business stakeholders.
- Comfortable collaborating with implementation partners and cross-functional teams.
- Ability to confidently engage with executive-level customer stakeholders.
- A consultative mindset with the ability to balance customer requests against scalable solution design.
- Curiosity around AI and process improvement, with examples of how you've incorporated modern tools or automation into your consulting approach.
- Microsoft Dynamics 365 Business Central certification is a plus.
- Experience working with ISV or industry-specific Business Central solutions is a plus.
Travel
Approximately 20-25% travel, primarily for customer meetings, strategic implementations and key project milestones. This is not a road-warrior position.
What You'll Find Here
- The opportunity to play a visible role within a growing Microsoft-focused organization.
- A collaborative, supportive team that values new ideas and continuous improvement.
- The ability to make a meaningful impact on both customer success and the evolution of the consulting practice.
- Opportunities for professional growth and long-term career development.
If you're excited about helping customers succeed, enjoy solving complex business challenges and want the opportunity to influence how a consulting organization continues to evolve, we'd love to hear from you.
