Website:
shikshavertex.in
Job details:
Company Description ShikshaVertex is an e-learning service provider offering upskilling programs designed to help individuals progress toward their ideal careers. The platform combines structured learning with internship opportunities and coding environments to assess and improve market-ready skills. With a focus on college students across India, ShikshaVertex works to expand access to meaningful career advancement opportunities. The organization is committed to empowering learners with practical, industry-relevant skills that support long-term professional success.
Role Description The Inside Sales Representative is a full-time, on-site role based in Bengaluru. This position is responsible for engaging prospective learners, explaining ShikshaVertex’s programs, and guiding them through the enrollment process. Day-to-day tasks include handling inbound and outbound calls, qualifying leads, maintaining accurate records in CRM tools, and following up to convert inquiries into registrations. The role also involves building strong relationships, addressing questions or concerns, and collaborating with the marketing and operations teams to improve student acquisition and retention. Success in this role requires meeting sales targets while delivering a positive, supportive experience to all potential and current learners.
Qualifications
- Strong Inside Sales skills, including handling high volumes of calls and converting inquiries into enrollments.
- Customer Service and Customer Satisfaction skills to respond promptly, address concerns, and maintain positive learner relationships.
- Lead Generation and Account Management skills to identify new prospects, nurture pipelines, and manage ongoing learner accounts.
- Excellent communication and interpersonal skills, with the ability to present program offerings clearly and persuasively.
- Comfort using CRM software and basic productivity tools for tracking, reporting, and follow-up activities.
- Ability to work in a target-driven environment, with strong time management and organizational skills.
- Previous experience in inside sales, education services, or edtech is preferred but not mandatory.
- Minimum educational qualification: bachelor’s degree or equivalent experience in business, marketing, or a related field.
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