Website:
blackhatjunior.com
Job details:
Company Description Blackhat Junior International is a next-generation learning platform focused on helping children build practical technology skills for the future. The organization provides engaging, real-world learning experiences in areas such as cybersecurity, artificial intelligence, and strategic thinking. Its programs are designed to go beyond traditional textbooks, encouraging critical thinking and digital awareness from an early age. By combining fun, interactive content with foundational tech knowledge, Blackhat Junior International prepares children to understand, protect, and lead in the digital world.
Role Description This is a full-time, on-site Inside Sales Representative role based in Mumbai. The Inside Sales Representative will engage with prospective customers via calls, messages, and online demos to present Blackhat Junior International’s learning solutions and explain their value. Daily responsibilities include qualifying leads, following up on inquiries, maintaining detailed records in the CRM, and supporting the complete sales cycle from initial contact to closing. The role also involves collaborating with the customer service and marketing teams to improve customer communication, handle basic objections, and ensure a positive experience for families. The Inside Sales Representative will work towards individual and team sales targets while maintaining a professional and consultative approach.
Qualifications
- Strong Inside Sales and Lead Generation skills, with the ability to build and manage a robust sales pipeline.
- Customer Service and Customer Satisfaction skills to ensure a positive experience throughout the sales journey.
- Account Management capabilities, including follow-up, relationship building, and retention of existing customers.
- Excellent verbal and written communication skills and confident presentation abilities.
- Comfort using CRM tools and basic office software to track leads and sales activities.
- Ability to work on-site in Mumbai and collaborate effectively with cross-functional teams.
- Prior experience in EdTech, education services, or B2C sales is an advantage.
- Relevant diploma or bachelor’s degree in Business, Marketing, or a related field preferred.
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