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Company Description Wandrstar is a growing travel and services organization focused on delivering reliable, customer-centric solutions for individual and corporate travelers. The company emphasizes efficient trip planning, transparent communication, and high-quality service at every stage of the travel experience. Team members collaborate closely to provide tailored travel options and support clients with end-to-end booking and itinerary management. Wandrstar values professionalism, integrity, and a proactive approach to meeting customer needs, creating a work environment where sales and service professionals can develop their skills and grow their careers.
Role Description This is a full-time, on-site role based in the Pune Division for an Inside Sales Executive & Travel Booking Executive. The role involves responding to inbound inquiries, contacting potential customers, qualifying leads, and presenting suitable travel solutions and packages. The executive will manage end-to-end travel bookings, including flights, accommodation, and related services, while ensuring accurate documentation and timely confirmations. Daily tasks include maintaining customer records, following up on prospects, handling customer queries, and providing post-booking support to ensure a positive experience. The role also requires close coordination with internal teams to meet sales targets, optimize conversion rates, and uphold service standards.
Qualifications
- Candidates should possess strong Inside Sales and Sales skills, with the ability to convert leads and meet defined targets.
- Candidates should possess Lead Generation skills and the ability to build and manage a pipeline of prospective customers.
- Candidates should possess excellent Communication and Customer Service skills to handle inquiries, resolve issues, and maintain client relationships.
- Relevant experience in travel booking, reservations, or a related customer-facing role is highly beneficial.
- Strong attention to detail, ability to multitask, and proficiency with basic office.
- Comfort working in an on-site environment in Pune Division and collaborating with cross-functional teams.
- A diploma or degree in business, tourism, hospitality, or a related field is an advantage but not mandatory.
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