Service Digital Marketing
Website:
servicedigitalmarketing.com
Job details:
Company Description Step Traders is an education-focused company dedicated to providing high-quality training and guidance in trading. The organization offers structured programs on the Forex market to help learners become consistently profitable traders. It also shares the latest updates, information, and growth strategies related to cryptocurrency to help maximize returns. Step Traders delivers regular market analysis and insights through its YouTube channel and provides detailed information about Forex and other courses on its website.
Role Description The Inside Sales Consultant is a full-time, on-site role based in Meerut.
This position involves engaging with prospective learners, explaining course offerings, and guiding them through the enrollment process. Day-to-day tasks include generating and qualifying leads, managing inbound and outbound calls, responding to inquiries via email or messaging platforms, and maintaining accurate records in the sales system. The consultant will follow up with potential and existing learners, provide excellent customer service, and build long-term relationships to support course renewals and upselling opportunities. Collaboration with the marketing and training teams to share feedback and improve offerings is also part of the role.
Key Responsibilities:
- Conduct daily calls based on provided data to drive sales conversions.
- Track and manage leads, working toward closing targets and achieving sales goals.
- Maintain open communication with management and provide regular reporting.
- Develop and nurture client relationships through effective communication.
- Utilize CRM tools to manage customer interactions and data.
- Maintain and update records on Excel sheets.
- Report insights and progress to the team regularly.
Preferred Experience: Candidates with prior inside sales experience are preferred.
This is a daily in-office position, ideal for individuals eager to grow in a dynamic forex trading environment.
Qualifications
- Candidates should possess strong Inside Sales skills, including prospecting, lead qualification, and closing sales.
- Candidates should possess Lead Generation skills, such as identifying potential learners and nurturing them through the sales funnel.
- Candidates should possess Customer Service skills, focusing on responsiveness, problem-solving, and learner support.
- Candidates should possess excellent Communication and Relationship Building skills to engage effectively with diverse learners.
- Additional beneficial qualifications include familiarity with trading or financial education, comfort with digital tools and CRM systems, and basic proficiency in MS Office.
- Relevant experience in education sales or consulting is preferred, along with a minimum of a high school diploma; a bachelor’s degree in business, finance, or a related field is an advantage.
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