Website:
iide.in
Job details:
Work Timings: 10:00 AM – 7:00 PM
Working Days: Monday to Saturday, excluding public holidays
Work Mode: Work from Office
Location: IIDE Corporate Office, Lower Parel
Reports to: Sales Manager
About IIDE
IIDE is India’s most trusted digital marketing business school, offering government-recized online, offline, and postgraduate programs. We empower students, graduates, and working professionals to transform their careers and stay future-ready in the ever-evolving digital landscape.
About the Role
As an Inside Sales (B2C) Team Lead at IIDE, you will be responsible for leading a small team of sales counselors and driving enrollment targets for our programs. You will play a hands-on role in sales execution while supporting team performance through coaching, daily monitoring, and process adherence. This role is ideal for a sales professional with strong people management skills, a data-driven mindset, and the ability to balance individual contribution with team leadership.
What You’ll Do
1.Sales Target Achievement & Execution
- Achieve assigned individual and team enrollment and revenue targets.
- Drive lead conversion through active calling, follow-ups, and deal closures.
- Monitor lead aging and ensure timely follow-ups by team members.
- Maintain hygiene and accuracy across the sales funnel.
2.Sales Process Execution & Improvement
- Execute sales strategies and campaigns as defined by sales leadership.
- Support cross-selling and upselling initiatives within the team.
- Share regular feedback on lead quality, student behaviour, and market trends.
- Ensure consistent and effective usage of CRM tools by the team.
3.Team Supervision & Coaching
- Lead, guide, and motivate a team of 5–10 sales counselors.
- Conduct regular coaching sessions on call quality, pitching, objection handling, and closures.
- Set daily and weekly activity goals and track individual performance.
- Support onboarding and training of new team members.
4.Reporting & Quality Control
- Track and report key performance metrics including conversions, productivity, and revenue.
- Conduct call audits and quality checks to maintain sales standards.
- Ensure proper lead allocation and utilisation through regular CRM audits.
5.Collaboration & Support
- Work closely with marketing teams to improve lead conversion and campaign outcomes.
- Contribute to continuous improvements in sales processes and team productivity.
- Take on additional responsibilities as assigned by sales leadership.
Requirements
Who You Are
Must-Have:
- Minimum 4 to 6 years of experience in sales, preferably in EdTech, education, or service-based industries.
- At least 1 to 2 years of experience leading or mentoring a sales team.
- Strong understanding of sales funnels, conversion metrics, and pipeline management.
- Excellent communication, coaching, and people management skills.
- Proficiency in MS Office and CRM tools (Salesforce, HubSpot, LeadSquared, etc.).
- Strong objection handling and negotiation abilities.
Should Have:
- Experience executing sales strategies and meeting aggressive targets.
- Ability to analyse performance data and create actionable insights.
- Familiarity with sales automation tools and reporting dashboards.
Nice to Have:
- Exposure to cross-functional collaboration with marketing or operations teams.
- Experience working in high-volume telesales environments.
- Certifications or training in sales leadership or team management.
Click on Apply to know more.