Website:
springlearns.com
Job details:
Company Description:
SpringLearns is a professional learning platform focused on empowering individuals through industry-relevant certification courses that boost skills and career opportunities. Using a comprehensive Learning Management System (LMS), SpringLearns delivers high-quality, expert-developed content that helps professionals excel in their fields. The platform offers flexible learning options, allowing learners to access courses anytime and anywhere. SpringLearns also provides recognized certifications that enhance professional profiles and supports a community of learners and professionals who share insights and grow together.
Role Description:
We are looking to employ an enthusiastic and customer-oriented inside sales executive to generate quality leads as well as follow up on inbound email and telephone inquiries. The inside sales executive's responsibilities include updating the CRM system on a regular basis, upselling and cross-selling to existing customers. You should also be able to conduct research on market trends and competitors' products.
To be successful as an inside sales executive, you should be persuasive and committed to achieving sales goals. Ultimately, a top-performing inside sales executive should be able to demonstrate strong negotiation, communication, and customer service skills at all times.
Inside Sales Executive Responsibilities:
- Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
- Actively sourcing new sales opportunities through cold-calling and emailing.
- Developing in-depth knowledge of product features and benefits.
- Answering potential customers' questions and sending additional information per email.
- Utilizing virtual meetings to build relationships with new customers.
- Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
- Advising customers on suitable product selection based on their needs and specifications.
- Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
- Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
- Setting up face-to-face meetings between potential customers and Outside Sales Representatives.
- Closing sales and achieving sales targets.
Inside Sales Executive Requirements:
- Bachelor's degree in business administration or management, marketing, or related field is preferred.
- Proven sales experience.
- Strong analytical and problem-solving skills.
- Excellent negotiation and consultative sales skills.
- Effective communication skills.
- Exceptional customer service skills.
Kindly share your CV
Location: Bangalore (Koramangala)
Email: Support@springlearns.com
WhatsApp: 9964687889
Click on Apply to know more.