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Company Description SRD Corp (Shiv Rudra Dev Corporation) is a trusted solutions partner focused on delivering high-quality, cost-effective business solutions. The company specializes in understanding each client’s unique challenges and addressing them through its Identify – Integrate – Support model. SRD Corp provides integrated offerings across Infrastructure, Technology, Services, Mobility, Analytics, and Cloud. With a strong emphasis on speed and flexibility, the organization supports businesses in optimizing operations and driving growth.
Role Description This is a full-time, on-site Inside Sales Account Manager role based in Gurugram. The Inside Sales Account Manager will manage a portfolio of customer accounts, conduct outbound and inbound sales calls, and present solutions aligned with client needs. Responsibilities include preparing quotations, following up on leads, maintaining accurate records in the CRM, and meeting or exceeding sales targets. The role involves building long-term relationships, coordinating with internal teams to ensure smooth delivery of services, and monitoring customer satisfaction. The Inside Sales Account Manager will also respond to customer inquiries, resolve issues promptly, and identify opportunities for upselling and cross-selling.
Qualifications
- Candidates should possess strong Inside Sales skills, including lead qualification, pipeline management, and closing deals.
- Candidates should possess Account Management and Relationship Building skills to maintain and grow customer accounts.
- Candidates should possess Customer Service and Customer Satisfaction skills to handle inquiries, resolve concerns, and ensure a positive customer experience.
- Strong communication and negotiation skills, with the ability to present solutions clearly and persuasively.
- Experience working with CRM tools and basic proficiency in MS Office (Excel, Word, PowerPoint).
- Ability to work on-site in Gurugram, collaborate with cross-functional teams, and manage time effectively.
- Prior experience in B2B sales or technology solutions is preferred.
- Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.
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