Veterinary Regional Operations Manager

Innovetive Petcare

Salary: $135k - $150k
Experience: 3+ yrs
Location: Austin, Texas, United States
Job type: Full-time

Required skills

business strategies
client acquisition
operational improvements
operational metrics

About the role

Regional Operations Manager – Veterinary Practices (Remote | Multi-State Travel)
Innovetive Petcare is looking for a dynamic and experienced veterinary operations leader to join our team as a Regional Operations Manager (ROM). This remote leadership role is ideal for a motivated individual with multi-site, multi-sttae veterinary management experience and a passion for supporting hospital success.

Location Flexibility:
Candidates must reside in, or be willing to relocate to, one of the following 17 states where Innovetive Petcare operates: AL, AR, CT, FL, GA, LA, MD, MA, MS, NY, NC, OK, PA, SC, TN, TX, VA.
Extensive travel (up to 75%) is required - qualified candidate should have easy access to a major airport.

About the Role

As a Regional Operations Manager, you will oversee the business and operational performance of 5–15 veterinary hospitals within an assigned region. You will serve as a strategic partner to hospital leadership, ensuring excellence in patient care, staff development, and financial outcomes.

You will be the primary liaison between our veterinary practices and the Innovetive Support Center, helping to drive operational improvements, implement corporate initiatives, and support sustainable growth across your portfolio.

Key Responsibilities

Lead the daily operations of assigned veterinary hospitals with full P&L ownership
Partner with hospital leaders to develop and implement business strategies that drive growth and operational efficiency
Coach hospital teams, set performance goals, and track KPIs
Mentor Hospital Managers and Managing DVMs; conduct annual performance reviews
Identify and support staffing, scheduling, and labor optimization opportunities
Analyze operational and financial reports; recommend actionable improvements
Support new client acquisition, client retention, and service line expansion
Manage regional recruiting efforts in collaboration with our recruiting team
Champion Innovetive-wide initiatives and standard operating procedures
Facilitate onboarding and training for new hospital leaders
Build a positive, collaborative culture focused on exceptional veterinary care

Qualifications

Bachelor’s degree required; MBA or advanced degree preferred
3–5 years of multi-site, multi-state veterinary practice management experience, with experience in specialty and emergency medicine preferred.
Proven track record of P&L management, business strategy, and leadership coaching
Strong communication, organizational, and conflict-resolution skills
High emotional intelligence and a servant leadership mindset
Ability to thrive in a fast-paced, decentralized environment
Proficient in veterinary practice management software and operational metrics
Willing and able to travel up to 75% regionally

Why Innovetive Petcare?

We’re a fast-growing network of best-in-class animal hospitals led by people who truly care. As part of our team, you’ll enjoy:

Competitive salary + annual bonus eligibility
Paid time off and paid parental leave
Comprehensive health, dental, vision, and life insurance
401(k) with company match
Robust career development and leadership training programs
The opportunity to make a meaningful impact in the veterinary industry

Apply Today

Ready to take your veterinary leadership career to the next level? Join Innovetive Petcare and help shape the future of veterinary operations. Apply now to become a trusted partner to our hospitals and drive success across our growing network.

About Innovetive Petcare

Owns and operates a network of veterinary hospitals and clinics.

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