Experienced Veterinary Receptionist

Innovetive Petcare

Salary: $37k - $45k
Experience: 1+ yrs
Location: Doral, Florida, United States
Job type: Part-time

Required skills

veterinary practice management software

About the role

Are you looking for a rewarding part-time veterinary receptionist job where you can make a meaningful impact for pets and their families? Doral Centre Animal Hospital, a leading hybrid veterinary clinic in Doral, FL, is seeking a Part-Time Client Service Representative (CSR) to join our compassionate and collaborative team.

This opportunity is ideal for candidates with veterinary front desk or medical reception experience who thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional client service.

As a Veterinary Receptionist / CSR, you are the first point of contact for clients and patients. You play a critical role in shaping the client experience while supporting daily hospital operations, appointment flow, and communication between the medical team and pet owners.

Key Responsibilities:

Client Service & Front Desk

Greet clients and patients warmly in a professional, compassionate manner
Answer phones, schedule appointments, and manage client communications
Maintain accurate electronic medical records using veterinary software
Clearly explain services, treatment plans, and billing information
Provide empathetic support to clients during routine and urgent visits
Manage check-in/check-out, invoicing, and payment processing

Hospital Pharmacy & Prescription Support

Assist with preparing and processing prescriptions under DVM supervision
Accurately label, fill, and dispense medications following safety protocols
Maintain proper documentation, inventory, and storage of medications
Communicate medication instructions as directed by the veterinarian
Support compliance with veterinary pharmacy standards and regulations

What We’re Looking For:

Minimum 1 year of experience in a veterinary clinic, animal hospital, or medical office setting
Previous experience as a veterinary receptionist, CSR, or medical front desk associate preferred
Strong communication and customer service skills
Compassionate, calm, and professional demeanor
Ability to multitask and stay organized in a fast-paced environment
Bilingual (English/Spanish) preferred
Weekend and holiday availability required
- Employees will not be scheduled for every holiday; however, participation in holiday scheduling is expected

Note: This is not an entry-level role. Prior client-facing experience in a veterinary or healthcare setting is required.

Preferred Skills

Experience with veterinary practice management software (e.g., Cornerstone, AVImark, ezyVet)
Familiarity with veterinary terminology and basic pet care practices
Ability to remain composed and effective in high-volume or emergency situations

Schedule

Part-time hours based on hospital needs
Must have flexibility to support evenings, weekends, and holidays

Why You'll Love Working With Us:

Competitive hourly pay based on experience
Employee discounts on veterinary services and pet care products
Opportunities for professional growth and skill development within the veterinary field
Supportive, team-oriented work environment focused on collaboration and learning

Apply Today

If you’re an experienced Veterinary Receptionist or Client Service Representative looking for a part-time opportunity in a dynamic and compassionate hospital, we encourage you to apply.

Join a team where your communication skills, attention to detail, and passion for animal care make a difference every day.

About Innovetive Petcare

Owns and operates a network of veterinary hospitals and clinics.

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