About the role
<div class="benefits">
<div><strong>Benefits:</strong></div>
<ul>
<li>401(k)</li>
<li>Competitive salary</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training & development</li>
</ul>
</div>
<div class="trix-content">
<div><strong>Benefits/Perks</strong></div><ul>
<li>Flexible Scheduling</li>
<li>Competitive Compensation</li>
<li>Careers Advancement</li>
</ul><div><strong>Job Summary</strong></div><div>The Office Manager is responsible for overseeing the daily administrative operations of the mental health practice to ensure efficiency, organization, compliance, and excellent patient support. This role serves as a central point of communication between clinicians, administrative staff, clients, and leadership while helping maintain a professional, supportive, and confidential environment.<br><br>
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<strong>Responsibilities <br><br></strong>Administrative Operations<br><br>
</div><ul>
<li> Oversee day-to-day office operations for the practice </li>
<li> Maintain office organization, workflow efficiency, and scheduling coordination </li>
<li> Ensure front office coverage and support administrative staff as needed </li>
<li> Monitor office supplies and place orders when necessary </li>
<li> Assist with onboarding and training of new employees and cliniciansScheduling & Client Support</li>
<li> Oversee clinician schedules and appointment coordination </li>
<li> Support front desk operations including client check-in/check-out procedures </li>
<li> Assist with handling client concerns, scheduling conflicts, and office communication </li>
<li> Ensure accurate and timely documentation within SimplePractice or other EHR systems</li>
<li>Maintain HIPAA compliance and confidentiality standa</li>
<li>Staff Support</li>
<li>Assist leadership with recruiting, onboarding, and employee communication </li>
<li> Help monitor attendance, call-outs, PTO requests, and office coverage needs </li>
<li> Support implementation of office policies and employee procedures </li>
<li> Foster a positive and professional team environment</li>
<li>Assist with insurance verification, billing coordination, and payment tracking as needed </li>
<li> Communicate with billing departments or external vendors when necessary </li>
<li>Coordinate office meetings, trainings, and operational updates<br><br>
</li>
</ul><div> </div><div><br></div><div>
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</div><div><strong>Qualifications</strong></div><ul>
<li>Previous office management or administrative experience preferred </li>
<li>Experience in a healthcare, behavioral health, or mental health setting strongly preferred </li>
<li>Knowledge of HIPAA and patient confidentiality standards </li>
<li>Experience using SimplePractice or electronic health record systems preferred </li>
<li>Strong organizational, communication, and multitasking skills </li>
<li>Ability to handle sensitive situations professionally and confidentially </li>
<li>Proficient in Microsoft Office, Google Workspace, and scheduling systems</li>
</ul>
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