Sony Pictures Networks India
Website:
sonypicturesnetworks.com
Job details:
IT Infrastructure Lead
Location: Mumbai
Purpose: The role is responsible for strengthening IT infrastructure delivery through proactive stakeholder management, strategic vendor partnerships, governance discipline, audit readiness and effective IT communication across SPNI. The incumbent will work closely with the CIO, CISO, CTO, business heads, SPE compliance teams and ETG leadership to align expectations, pre-empt escalations, build trust and ensure high adoption of key IT initiatives.
Key Responsibilities
Stakeholder Partnership, Governance and Communication
- Build and sustain strong working relationships with the CIO, CISO, CTO, business heads, SPE compliance teams and ETG leadership through a consistent governance cadence.
- Align stakeholder expectations, pre-empt escalations and ensure infrastructure delivery remains trusted, visible and business-focused.
- Drive structured IT communication across SPNI, including leadership updates, monthly newsletters and change communication for major technology rollouts.
- Strengthen vendor and partner management with strategic partners such as Kyndryl/IBM, Okta, Microsoft, SAP, Zscaler and SolarWinds.
- Drive SLA discipline, renewal value, commercial effectiveness and quarterly business reviews with key partners.
- Develop internal team capability through structured IDPs, certifications, coaching, recognition and focused retention of top talent.
- Lead user adoption and awareness initiatives, including phishing and security awareness, Okta MFA onboarding, Windows 11 adoption and M365 Copilot enablement.
Key Metrics
Performance and Success Measures
- Consistent publication of weekly or monthly IT newsletters and leadership updates.
- Improved stakeholder alignment and reduced escalations through structured governance cadence.
- SLA adherence, commercial value from renewals and effective quarterly business reviews with strategic vendors.
- High adoption of IT initiatives such as Okta MFA, Windows 11, M365 Copilot and security awareness programs.
Critical Competencies
- Stakeholder management and executive communication
- Governance discipline and escalation management
- Vendor and partner management
- Team development, coaching and talent retention
- Change management and adoption enablement
Technical Competencies
- IT infrastructure operations and governance
- Security awareness, phishing readiness and MFA adoption
- Working knowledge of Okta, Microsoft, SAP, Zscaler, SolarWinds and enterprise infrastructure partner ecosystems
- Windows 11 and M365 Copilot adoption enablement
- Audit readiness, compliance coordination and global standards alignment
Education
Graduate / postgraduate qualification in Information Technology, Computer Science, Engineering, Business Management or a related discipline. Relevant certifications in IT infrastructure, cloud, security, service management or project/change management will be preferred.
Experience
Experience in IT infrastructure management, stakeholder governance, vendor management, audit readiness, compliance coordination and enterprise technology adoption. Prior exposure to working with senior business leaders, global technology teams and strategic IT partners will be an advantage.
Why join us?
Sony Pictures Networks India Private Limited (SPNI) (formerly known as Culver Max Entertainment Private Limited) is an indirect wholly owned subsidiary of Sony Group Corporation, Japan. A leading media and entertainment conglomerate, SPNI comprises 29 Premium Channels in both SD and HD formats, including leading Hindi General Entertainment Television Channels - Sony Entertainment Television; Sony SAB and Sony PAL; Marathi General Entertainment Channel - Sony Marathi; Bangla General Entertainment Channel - Sony AATH; Hindi Movie Channels - Sony MAX, Sony MAX 1, Sony MAX 2 and Sony WAH; renowned destination for sports fans - Sony Sports Network comprising Sony Sports Ten 1, Sony Sports Ten 2, Sony Sports Ten 3, Sony Sports Ten 4, Sony Sports Ten 5; Kids Entertainment Channel - Sony YAY!; English Movie Channel - Sony PIX; Factual Entertainment Channel - Sony BBC Earth; Free Ad-Supported Streaming Television (FAST) channel in the US and Canada – Sony KAL; Digital entertainment OTT platform - Sony LIV and the independent production venture for original content and IPs for TV and digital media - Studio NEXT. This Network reaches out to over 700 million viewers in India and is available in over 150 countries.
Recognized as an employer of choice within and outside the media industry, SPNI is a recipient of several awards, including India’s Best Companies to Work For 2021 by the Great Place to Work® Institute, India, Exemplars of Inclusion in AVTAR & Seramount’s Most Inclusive Companies Index 2024 and listed as one of the 100 Best Companies for Women in India for eight consecutive years by AVTAR & Seramount. In recognition of the company’s unique workplace culture and exceptional people practices SPNI won the ET Future Skills 2024 for Best Learning Program Supporting Change Transformation Business Strategy, and the TISS LeapVault CLO Awards 2024 for Best Employee Engagement Program and Best Games Based Learning Program.
SPNI is in its 31st year of operations in India. Besides having overseas subsidiaries, it has a subsidiary MSM-Worldwide Factual Media Private Limited, and an affiliate, Bangla Entertainment Private Limited in India.
For more information, log onto www.sonypicturesnetworks.com
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