Senior Inside Sales Representative (US Central)

About the Company:

Infrascale is a leading cloud-based Backup & Disaster Recovery as a Service (DRaaS) company founded in 2011. We are dedicated to helping businesses of all sizes recover from disasters quickly, easily, and affordably. By leveraging intelligent software and the power of the cloud, Infrascale eliminates downtime without the need for complex and expensive hardware. Our focus is on providing businesses with the confidence to handle unexpected events by ensuring greater security and always-on availability. We empower our customers to recover in minutes, ensuring business continuity and peace of mind.

About the Role:

Join Infrascale as a US Market Senior Inside Sales Representative and play a crucial role in driving our revenue growth by acquiring new Managed Service Provider (MSP) and channel partners within your assigned US territory. This is a remote (Work from Home) position based in Bengaluru, India, requiring work during US business hours (07:30 PM to 04:30 AM Indian Standard Time). You will report directly to the Director of Sales, Infrascale. Your ability to build strong relationships with partners, understand their unique needs, and effectively communicate the value proposition of Infrascale's DRaaS solutions will be essential to your success. This role offers a competitive compensation package and provides a unique opportunity to gain experience working with a leading US-based technology company from the comfort of your home in Bengaluru.

Key Responsibilities:

• Revenue Generation:

1. Proactively research, identify, and engage potential new MSP and channel partners within your assigned US territory through various outreach methods including email, phone, and social media. 
2. Conduct compelling virtual presentations and product demonstrations tailored to the specific needs and business models of MSPs.
3. Negotiate and finalize partnership agreements to onboard new partners and expand Infrascale's reach in the US market. 
4. Develop and execute strategies to upsell and cross-sell Infrascale's products and services to existing partners, maximizing their revenue potential and strengthening their commitment.
5. Consistently meet and exceed monthly, quarterly, and yearly revenue quota goals through effective partner management and sales activities.

• Partner Management:

1. Collaborate with partners to develop and implement strategic business plans that align with their sales objectives and drive mutual growth.
2. Cultivate and maintain strong, long-term relationships with key executives and decision-makers within partner organizations, acting as their primary point of contact within Infrascale.
3. Provide comprehensive product training, sales enablement resources, and ongoing support to partners, ensuring they have the knowledge and tools necessary to effectively sell Infrascale's solutions.
4. Address partner inquiries, resolve conflicts, and manage pricing concerns promptly and professionally, ensuring high levels of partner satisfaction.
5. Regularly review partner performance, identify areas for improvement, and collaborate on strategies to enhance their success with Infrascale.

• Market Engagement:

1. Demonstrate thought leadership in the backup and disaster recovery industry by actively contributing to social media platforms such as Twitter and LinkedIn, sharing insights and engaging in relevant discussions.
2. Stay informed about the latest industry trends, competitor activities, and emerging technologies in the DRaaS and cybersecurity space, leveraging this knowledge to effectively position Infrascale's solutions.

• Sales Process:

1. Articulate the value proposition of Infrascale's DRaaS solutions clearly and persuasively to both potential and existing partners, highlighting the benefits and ROI for their businesses and their end-clients.
2. Manage the entire sales process with partners, from initial engagement and qualification to successful deal closure and onboarding.
3. Collaborate effectively with internal teams, including Sales Engineering, Marketing, and Customer Success, to ensure a seamless and positive experience for partners throughout their lifecycle with Infrascale.
4. Maintain accurate and up-to-date records of all partner interactions and sales activities within Zoho CRM.

• Required Qualifications:

1. Proven track record of success and a minimum of 3 years of inside sales experience, with a preference for experience in selling through or managing MSP/channel partners in the technology, SaaS, or cybersecurity industry in the US market.
2. Strong understanding of the managed service provider (MSP) and channel partner ecosystem in the United States would be ideal.
3. Excellent communication and interpersonal skills, both verbal and written, with the ability to build rapport and trust remotely. 
4. Ability to build and maintain strong, long-lasting relationships with customers and partners. 
5. Strong negotiation, problem-solving, and conflict resolution skills. 
6. Proficiency in using CRM and sales enablement tools, with prior experience using Zoho CRM, Voice, and Sales Navigator preferred. 
7. A passion for sales and a strong drive to achieve results and exceed targets.
8. Comfortable working in a remote, night-shift environment aligned with US business hours. 
9. Fluent in English with excellent written and spoken communication skills.

• Preferred Qualifications:

1. Experience with selling backup and disaster recovery, cybersecurity, or other cloud-based solutions to the US/North American market through channel partners.
2. A strong understanding of the IT industry and emerging technologies relevant to MSPs.
3. Previous experience working in a fast-paced, startup or growth-oriented environment. 
4. Bachelor’s degree in business administration, Marketing, or a related field. 

If you are a highly motivated and results-oriented individual with a passion for sales, a strong understanding of the MSP landscape, and a desire to make a significant impact within a growing global technology company, we encourage you to apply for this exciting opportunity at Infrascale.

Join the Infrascale Team

This Inside Sales Representative position at Infrascale in Bengaluru offers an exciting opportunity to contribute to the growth of a leading DRaaS company within the dynamic US market. This role provides a platform to leverage your sales expertise, build strong partner relationships, and drive significant revenue. Working remotely on a night shift allows for a unique blend of professional challenge and personal flexibility. Infrascale is seeking passionate and driven individuals who are eager to excel in the technology sales space and thrive in a collaborative, global environment. If you are ready to take on this exciting challenge and make a tangible impact, we encourage you to apply and join the Infrascale team.