Key Responsibilities
Project Coordination & Tracking
- Capture real-time project updates from project managers, operations teams, and stakeholders.
- Maintain and update project plans, trackers, timelines, and dashboards in Smartsheet.
- Track milestones, dependencies, action items, risks, and issues across multiple projects.
PMO Support
- Support PMOs with accurate and up-to-date project data to enable effective governance and decision-making.
- Assist in preparing weekly/monthly project status reports, dashboards, and management presentations.
- Ensure adherence to PMO standards, templates, and reporting cadence.
Operational Alignment
- Coordinate with operations teams (warehousing, transportation, technology, analytics, etc.) to gather progress updates.
- Follow up on pending actions and highlight delays, risks, or deviations from plan.
- Support change tracking and documentation of scope, timelines, and deliverables.
Data Accuracy & Governance
- Ensure data integrity, version control, and consistency across Smartsheet trackers.
- Maintain documentation repositories and audit trails for project updates.
- Support internal audits and reviews related to project reporting.
Continuous Improvement
- Identify gaps in project tracking and suggest improvements to PMO reporting processes.
- Support automation and optimization of Smartsheet workflows and alerts.
Required Qualifications & Skills
Education
- Bachelor’s degree in Business Administration, Operations, Engineering, or related field.
Experience
- 2–5 years of experience in project coordination, PMO support, or operations tracking.
- Prior experience in Supply Chain, Logistics, Warehousing, or GCC environments preferred.
Technical Skills
- Hands-on experience with Smartsheet (mandatory).
- Proficiency in MS Excel, PowerPoint, and project tracking tools.
- Exposure to project management tools (MS Project, Jira, Asana, or similar) is a plus.
Soft Skills
- Strong attention to detail and data accuracy.
- Excellent coordination and follow-up skills.
- Ability to work with multiple stakeholders and projects simultaneously.
Clear written and verbal communication skills