PROPERTYPISTOL.com
Website:
propertypistol.com
Job details:
PropertyPistol is one of the youngest and fastest-growing PropTech platforms in the real estate space
— founded by IITians and backed by industry leaders like ICICI, Baring Ventures, and the Founder of
CarDekho.
In just 12 years, we've built a powerful presence across India, Dubai, and the GCC, working with 100+
A-list developers, and driving a ₹50,000 Cr+ vision to revolutionize real estate distribution.
Today, 2% of all property sold in India passes through us — powered by our unique tech solutions,
deep industry partnerships, and a dynamic team that’s hungry to make an impact.
At PropertyPistol, you don't just unlock global careers but also enjoy:
• Best-in-Industry Rewards & Recognition
• A vibrant work culture that celebrates learning, ownership, and collaboration
• Access to global career opportunities
• Working with IITians and top-tier real estate brands
If you’re looking to be part of something big, this is where your next chapter begins.
Job Title: IT Support Engineer
Location: Navi Mumbai
Reporting to: IT Support Head
Work Mode: Work from Office (6 Days a Week)
Core Responsibilities
1. Technical Support & Issue Resolution
• Provide first-level technical support via calls, emails, and ticketing systems
• Diagnose and troubleshoot hardware and software issues
• Ensure quick resolution or proper escalation of unresolved issues
2. System Installation & Configuration
• Install and configure operating systems (Windows, basic Linux)
• Set up and maintain printers, scanners, and other peripherals
• Assist in software installation and updates
3. User Account & Access Management
• Handle password resets and user account-related issues
• Manage basic access permissions and user configurations
4. Network & Connectivity Support
• Perform basic network troubleshooting (LAN, Wi-Fi connectivity)
• Identify and resolve connectivity issues for end users
Head Office: #907-908, NMS Titanium, Plot-74, Sector 15, CBD Belapur, Navi Mumbai-400614
5. Helpdesk & Ticket Management
• Monitor, update, and manage helpdesk/ticketing systems
• Maintain proper documentation of issues and resolutions
• Ensure timely follow-ups and closure of tickets
6. Application Support
• Provide support for applications like MS Office, email systems, and other business tools
• Assist users with basic technical queries and usage issues
Skills Required
• Basic knowledge of IT hardware and networking
• Understanding of Windows OS and MS Office tools
• Good communication and interpersonal skills
• Strong problem-solving and troubleshooting ability
• Ability to manage multiple tasks and prioritize effectively
Experience
• 1–2 years of relevant experience in IT support / helpdesk role
Click on Apply to know more.